Backoffice Quality Control Specialist

Backoffice Quality Control Specialist is responsible for processing and preparation of specialized reports for the needs of internal and external B2B customers and adjusting databases according to their needs.

Responsibilities:

  • To perform quality checks of inbound and outbound calls to ensure adherence to company policies and a high level of customer service.
  • To perform quality tests.
  • To identify workflow issues.
  • To handle a scope of audio materials.
  • To make the reports on the quality of customer service.
  • To work in databases.
  • To analyze data and reports to determine error trends.

Requirements:

  • Medium English knowledge.
  • PC knowledge.
  • Responsibility.
  • Self-motivation.
  • Attentive to details.
  • Full-time from office.

Compensation:

  • MDL 7,500 NET + Bonus.

Account Payable Specialist

Due to our client’s business expansion, the Finance Team is looking for an energetic colleague with a “can do” attitude who enjoys working with numbers and other teams globally. As an Account Payable Specialist, you will be responsible for quick and accurate payment processing and will be required to undertake all relevant processes daily to help the company run faster.

Responsibilities:

  • Managing accounts payable using accounting software (Navision Dynamics) and other programs.
  • Processing expense requests following the accounting standards.
  • Analyzing workflow processes, defining improvement plans, and recommending potential solutions to issues.
  • Ensuring bills are paid in a timely and accurate manner while adhering to departmental procedures.
  • Ensuring data integrity and maintaining the appropriate documentation.
  • Processing due invoices for payments.
  • Informing initiators about the status of purchase orders.
  • Resolving day-to-day invoicing issues using purchasing tools and a systematic approach.

Requirements:

  • Currently pursuing or recently completed a bachelor’s degree in Accounting, Finance, Business, and Economics, or a related field.
  • Excellent communication skills (English).
  • Analytical thinking, problem-solving skills, and interpersonal skills.
  • Attention to detail.
  • Proactive and innovative attitude with an improvement mindset.

Compensation:

  • Motivating income – base salary $800 NET.
  • A flexible work schedule 7 am – 4 pm / 8 am – 5 pm / 11 am – 7 pm / 12 pm – 8 pm.
  • Official employment and social benefits (IT-park company).
  • International and multicultural experience.
  • Engagement with an international group of companies with strong values and an inclusive corporate culture.
  • Participation in global projects for interested professionals.
  • Career growth and development opportunities.
  • Modern office with all facilities and relaxation areas, located in the heart of Botanica district, Chisinau.

Travel Data Specialist

If you are fluent in English, empathetic, and curious, become a Travel Data Specialist!
As a Travel Data Specialist, you have a passion for the travel industry, enjoy building connections with people, and are a natural problem-solver.

Responsibilities:

  • Using one of the most advanced travel databases for B2B and B2C data research inquiries.
  • Processing and preparing reports with findings, based on provided data and inquiries.
  • Building trust and long-term cooperation with external and internal stakeholders.
  • Participating in long-term developmental training and continuous development.
  • Receiving 24/7 support from a global team of professional trainers and advisors.

Requirements:

  • C1 Level of English minimum.
  • Flexibility with hours of availability.
  • Stress resistance.
  • Good negotiation and communication skills.

Compensation:

  • Average $2500-$5000 + (guaranteed base salary+unlimited bonuses)

Agente de Viagens – Bilíngue

Estamos procurando Agente de Viagens bilíngues para vender passagens de classe executiva aos nossos clientes mais exclusivos da marca ASAP Tickets. Como Agente de Viagens, é importante que você tenha paixão por viagens, goste de lidar com clientes especiais, aproveite o contato com pessoas e seja bom em resolver problemas.

Responsabilidades:

  • Atender às consultas de novos clientes – Conversar com os clientes para entender o que eles precisam e dar conselhos sobre destinos adequados, datas de viagem, custos e acomodações.
  • Fazer acompanhamento – Garantir que os clientes estejam satisfeitos com os nossos serviços do início ao fim, oferecendo um excelente atendimento ao cliente e resolvendo problemas quando necessário.
  • Facilitar as vendas – Apoiar os clientes durante o processo de compra, compartilhando seu conhecimento profissional.
  • Desenvolver-se profissionalmente – Participar de treinamentos e seminários para crescer na área.
  • Fazer networking – Manter contato com os clientes atuais e buscar novos contatos para expandir nossa base de clientes.
  • Usar o sistema GDS – Trabalhar com outros agentes para encontrar as melhores opções para os clientes usando o software GDS (Global Distribution System).

Requisitos:

  • Nível avançado/nativo de inglês (leitura, escrita e conversação).
  • Boas habilidades de comunicação.
  • Experiência anterior nas áreas de Viagens ou Vendas é uma vantagem.
  • Ser motivado e ter habilidade para trabalhar com metas de vendas.
  • Lidar bem com feedback e clientes exigentes.

Benefícios:

  • Remuneração competitiva e comissões ilimitadas.
  • Contrato CLT, com benefícios como Assistência Médica, Assistência Odontológica, Seguro de Vida e Vale-refeição sem descontos.
  • Gympass.
  • Trabalho em um grande grupo internacional.
  • Oportunidade de aprender sobre as últimas tendências do setor.
  • Crescimento garantido para quem tem interesse.
  • Experiência internacional e multicultural.
  • Desenvolvimento profissional ilimitado.
  • Escritório moderno localizado em uma das melhores áreas empresariais de São Paulo.

Travel Agent – Bilingual

We are looking for bilingual Travel Agents to sell business-class tickets to our most exclusive clients from ASAP Tickets. As a Travel Agent, you should have a passion for the travel industry, want to deal with exclusive clients, have few calls from high-end clients, enjoy connecting with people, and be a natural problem solver.

Responsibilities:

  • Processing new clients’ inquiries – Cooperating with incoming clients to determine their needs and advising them on an appropriate destination, travel dates, costs, and accommodation.
  • Following-up – Making sure clients are happy and satisfied with our services from start to finish, ensuring long-term cooperation via excellent customer service and problem resolution skills.
  • Facilitating deals/sales – Supporting the process for clients with professional insights and expertise.
  • Developing – Growing professional level via attending various trainings and seminars.
  • Networking – Supporting existing and exploring new contacts to maintain a stable and evolving client database.
  • GDS activity – Engaging with other agents to find and deliver the best solutions to clients by using GDS (Global Distribution System) software.

Requirements:

  • Advanced/Native level of English (Reading, Writing and Speaking).
  • Impeccable Communication skills.
  • Prior experience in Travel/Sales industries will be a weighted advantage.
  • Self-motivated and/or money-motivated individual with proven ability to work in a target-based environment to achieve sales goals and objectives.
  • Resilience to deal properly with feedback and potentially demanding clients.

Compensation:

  • Competitive salary and uncapped commissions.
  • CLT contract, including benefits: Medical Assistance, Dental Assistance, Life Insurance and Meal Ticket without any payroll deduction.
  • Gympass.
  • Engagement with a major international group.
  • Hands-on experience with industry-defining innovative trends.
  • Guaranteed growth for interested individuals.
  • International and multicultural experience.

Corporate Sales General Manager

Dyninno Group, is looking to hire a new team member for one of the Group’s Companies.  As our business activity continues to grow, we are looking for a Corporate Sales General Manager to join our team. 

Responsibilities: 

  • To manage, support, and supervise all travel arrangements (Tickets, Hotels, Transfer, Car rent, VIP and fast track, Visa support, Travel insurance, Restaurants, Events). 
  • To ensure that the team delivers the highest level of customer satisfaction. 
  • To lead and motivate the team by creating a set of tools and alerts to monitor the KPIs & OKR’s. 
  • To work on customer retention, customer service, and build long-term customer relationships in ECTD. 
  • To reach monthly, quarterly, and yearly financial and client satisfaction targets. 
  • To come up with initiatives, how to improve internal processes, scripts etc., when needed. 
  • To establish norms and standards of company performance. 
  • To play a vital role in building a team culture centered on accountability, learning, and supporting the Management to build on successes and course-correct where needed. 

Requirements: 

  • Deep understanding of the Travel industry, competition landscape and market trends. 
  • Ability to set clear goals, provide feedback, and create a positive work environment.  
  • Strong management & leadership skills. 
  • Good understanding of sales and marketing principles. 
  • Strong communication skills & emotional intelligence. 
  • Ability to analyze data and metrics to understand client behavior and identify areas for improvement. 
  • Project management & multi-tasking, high stress resilience. 
  • Ability to identify potential issues and develop strategies to address them. 

Compensation: 

  • Starting base of EUR 2,100 GROSS depending on your skills and experience. 
  • Growth-oriented Commission scheme of up to EUR 5,750 GROSS. 

Personnel selection is provided by the competence center of the Dyninno group “DYNATECH” LLC, Reg. No. 40203110019, address: Jeruzalemes Street 1, Riga, LV-1010, license issued by the SEA for the provision of work placement services No.61/2021 (17.11.2021.).

System Engineer

Dyninno Group, is looking to hire a new team member for one of the Group’s Companies.

Responsibilities:

  • Maintain and optimize the cloud infrastructure and servers to ensure their smooth operation.
  • Monitor the infrastructure and applications, proactively ensuring a high level of system reliability.
  • Perform system maintenance, updates, and implement changes to keep the environment up to date.
  • Create and improve documentation to facilitate clear communication and knowledge sharing.
  • Participate closely in the design of new solutions to meet business requirements.
  • Configure CI/CD pipelines to enable efficient and automated software delivery.

Requirements:

  • Solid knowledge of the Linux operating system, with expertise in administration and troubleshooting.
  • Familiarity with monitoring and alerting systems such as ELK stack, Zabbix, Prometheus, and Grafana.
  • Experience working with AWS services such as EC2, S3, and Container Management.
  • Proficiency in automation/configuration management tools like Ansible, Chef, or similar technologies.
  • Hands-on experience with “infrastructure as code” principles and tools.
  • Experience in Kubernetes development and administration.
  • Familiarity with MySQL or similar database clusters.
  • Understanding of the Software Development Life Cycle (SDLC).

What will be considered an advantage:

  • Familiarity with the ELK stack (Elasticsearch, Logstash, Kibana).
  • Knowledge of Redis, ProxySQL, Dkron, openark orchestrator, and HAProxy.
  • Strong understanding of SDLC practices and methodologies.

Compensation:

  • From 3,500-4,500 EUR gross per month.

Junior Marketing Specialist

As a Junior Marketer you will get involved in creating and running marketing campaigns including social media, email marketing, creating landing pages and writing blogs.

Responsibilities:

  • Update and maintain website content, ensuring accuracy and relevance.
  • Publish positive customer reviews on our websites.
  • Manage and optimize our company blog to promote a positive brand image.
  • Monitor and analyze review ratings and feedback on third-party platforms.
  • Monitor Google search rankings for relevant keywords.
  • Develop and manage review-invite email campaigns to encourage customer feedback and reviews.
  • Share review content on our social media platforms.
  • Continuously monitor online content related to our brand and address any issues.
  • Manage the review blocks on our website, ensuring a seamless user experience.

Requirements:

  • Bachelor’s degree in marketing, communications, or a related field (or equivalent experience).
  • Excellent written and verbal communication skills.
  • Ability to manage multiple tasks and prioritize effectively.
  • Attention to detail and commitment to accuracy.
  • Ability to work independently and collaborate with a team.

What will be considered an advantage:

  • Experience in online reputation management, social media management, or digital marketing.
  • Understanding of online reputation management principles and best practices.
  • Familiarity with content management systems and website administration.

Compensation:

  • Starting from 1,400 EUR gross per month.

HR Admin Specialist

We are seeking a highly organized and detail-oriented HR Admin Specialist to join our team. The successful candidate will be responsible for various administrative tasks to ensure smooth office operations. Key responsibilities include maintaining office supplies, processing permits, handling invoices, and assisting with HR-related tasks. This is an immediate employment opportunity.

Responsibilities:

  • Maintain office supplies and ensure availability of necessities. 
  • Process delivery and pull-out permits, gate pass, and work permit for office movements. 
  • Purchase office supplies and equipment while maintain appropriate stock levels.
  • Prepare and monitor invoices. 
  • Maintain a list of suppliers for easy reference. 
  • Prepare payment requests for purchases when required. 
  • Daily update order processing of DreamCraft requirements. 
  • Handle sensitive information in a confidential manner. 
  • Perform other tasks as assigned.

Requirements:

  • College graduate; Bachelor’s degree in Human Resources, Business Administration, or any related courses. 
  • Previous experience in administrative-related office work, particularly in a BPO setup company, is a plus. But fresh graduates are also welcome to apply. 
  • Strong organizational and time-management skills. 
  • Proficient in Microsoft Office and HR software applications. 
  • Amenable to work onsite in BGC, Taguig City. 

Compensation:

  •  Basic Pay: Php 17,000.00 
  • Deminimis: Php 3,000.00 
  • Communication Allowance: Php 1,000.00 

Operator a datelor financiare

Datorită extinderii afacerii, suntem acum în căutarea unui Operator a datelor financiare. Operatorul a datelor financiare este, în general, responsabil de elaborarea rapoartelor lunare privind conturile de gestiune.

Responsabilități:

  • Să efectueze calculele necesare zilnic și lunar.
  • Să introducă datele necesare în software-ul ERP.
  • Să efectueze reconcilierea discrepanțelor, dacă este cazul.
  • Să sprijine echipa financiară cu documentația necesară.
  • Să comunice cu vânzătorii, agenții, angajații, auditorii prin intermediul e-mailurilor/MS Teams cu privire la sarcinile și problemele obișnuite, dacă este cazul
  • Să asigure consolidarea documentației.

Cerințe:

  • Educație financiară;
  • O înțelegere solidă a principiilor de bază ale contabilității și ale contabilității de plată.
  • Cunoștințe de limba engleză și abilități de comunicare clară.
  • Cunoștințe avansate de Excel/Word/alte programe MS Office.
  • Atenție la detalii.
  • Dorința de a accepta sarcini noi.
  • Abilități de gestionare a timpului.

Compensare:

  • Salariu de bază 600 USD NETTO.
  • Program de lucru 5/2, de la 9AM – 6PM.
  • Angajare oficială și beneficii sociale (companie IT-parc).
  • Experiență internațională și multiculturală.
  • Angajare într-un grup internațional de companii cu valori puternice și o cultură corporativă incluzivă.
  • Participare la proiecte globale pentru profesioniștii interesați.
  • Oportunități de creștere și dezvoltare a carierei.
  • Birou modern cu toate facilitățile și zone de relaxare, situat în inima sectorului Botanica, Chișinău.