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Training Manager

Our friendly, energetic and ambitious team is currently looking for a key member, Cebu Training Manager (Senior Level), to play an integral part in the development of our existing facility and to set a new benchmark on the market.  

DYNINNO Philippines is a part of an international DYNINNO Group of companies, that has active facilities in India, Colombia, Egypt, Latvia, and Moldova. We are using cutting-edge technologies to excel in our Data Processing, FinTech, and IT business divisions. DYNINNO Philippines has started its operations in the Philippines in 2012 and has rapidly grown to 1500 employees across locations in Manila and Cebu with plans to grow our team to over 2000 employees in 2023. 

Our associates are the driving force of our business. We coach our employees in the latest Sales and Customer Service techniques and teach them how to use our unique tools that make us leaders in the industry. 

As the Training Manager you will be responsible for providing direction and expertise in the areas of training and development, and overall organizational learning. This individual is responsible for identifying the training needs of the workforce, and for developing, implementing, and evaluating training and development programs that support overall business strategy. 

Responsibilities:

  • Develop and implement training programs in support of the strategic plan including Basic Training, Leadership, and other training subjects as required.
  • Provide expertise in training and development design and delivery by completing needs analysis activities, developing learning objectives, overall course content, exercises, supports, manuals and learning aids and evaluation tools, including online training.
  • Partner with Operations in identifying training needs and research/recommends training and development programs and activities that are in-line with the overall needs.
  • Develop and deliver high-quality staff training and development programs to employees based on generally accepted principles of adult learning.
  • Responsible and accountable for implementing measurement tools and processes ensuring participant and department feedback is documented and evaluated.
  • Maintain accurate and detailed training records and provide participants with feedback opportunities.
  • Manage the Organization Development Program or System and ensure end users are trained, and information is tracked accurately and updated.
  • Promote teamwork, cooperation, and effective communication within the Training & Development Group and Company.
  • Maintain up-to-date knowledge of best practices and industry trends as it relates to areas of responsibility.
  • Perform other duties to support the human resources team and other areas aligned with areas of responsibility.

Short-term goals: 

  • To get familiar with the structure and workflow of the Company.
  • To take over the Company’s current Training and Development Team in Cebu location.
  • In close collaboration with our Global Training team, to set up the standards, guidelines, and processes for continuous development.

Requirements: 

  • Excellent communication skills.
  • Organizational Development background is a must.
  • Preferably background and experience in Digital Marketing is an advantage.
  • Experience in leading a team of Trainers/L&D Specialists.
  • Preferred degree in Education, Business Management, or any related field.
  • At least 5 years of experience in Training & Development.
  • At least 3 years of experience in Coaching, Team Leadership and/or Quality Analysis.

Pricing Analyst

We are looking for a Pricing Analyst to join our Trevolution team within Dyninno Group travel division. 

Trevolution is a global leader in air ticketing and travel services, serving retail and corporate clients in 50+ markets. With over 20 years of expertise and an entrepreneurial spirit at our core, we combine modern tech with a customer-first approach to simplify travel. As the 4th-largest US airline ticket consolidator, we partner with 70+ airlines, offering a full booking experience with expert support – focused on value and convenience. Our products, including online sales, call bookings, and semi-OTAs, are continually expanding to meet market trends. 

As a Pricing Analyst you will play a critical role in driving revenue growth and maximizing profitability through effective pricing strategies.

Responsibilities:

  • Utilize data-driven insights to optimize pricing structures, product bundling, and promotional offers. 
  • Develop and execute pricing strategies that align with the company’s revenue and profitability goals. 
  • Monitor and analyze key performance metrics related to pricing, including revenue, margin, and customer acquisition costs. 
  • Conduct in-depth market analysis to identify pricing trends, competitive positioning, and customer behavior. 
  • Collaborate with the product team to define pricing for new products and features. 
  • Conduct regular price reviews and recommend adjustments based on market dynamics and business objectives. 
  • Develop pricing models and simulations to evaluate the impact of pricing changes on key business metrics. 
  • Monitor competitor pricing strategies and recommend competitive responses to maintain market leadership. 
  • Work closely with the marketing team to ensure pricing strategies are effectively communicated to customers. 

Requirements:

  • Bachelor’s degree in Mathematics, Economics, Engineering, or a related field. A master’s degree is a plus. 
  • Strong analytical skills and the ability to interpret complex data sets to derive actionable insights. 
  • Proficiency in using data analysis tools such as Excel, SQL, or Python.  
  • Ability to think strategically, with a focus on both short-term tactics and long-term business objectives. 
  • Excellent communication and presentation skills, with the ability to effectively influence stakeholders. 
  • Ability to thrive in a fast-paced, dynamic start-up environment and adapt to changing priorities. 
  • Passion for the travel industry and a customer-centric mindset. 

Senior Golang Developer

We are looking for a Senior Golang Developer to join our Trevolution team within Dyninno Group travel division. 

Trevolution is a global leader in air ticketing and travel services, serving retail and corporate clients in 50+ markets. With over 20 years of expertise and an entrepreneurial spirit at our core, we combine modern tech with a customer-first approach to simplify travel. As the 4th-largest US airline ticket consolidator, we partner with 70+ airlines, offering a full booking experience with expert support – focused on value and convenience. Our products, including online sales, call bookings, and semi-OTAs, are continually expanding to meet market trends. 

As a Senior Golang Developer you will be responsible for helping to build scalable, high-performance communication and platform services. You will be working on mission-critical backend services, developing APIs, and optimizing distributed systems for high availability and efficiency. 

Responsibilities:

  • Develop and maintain robust, scalable, and secure backend services using Go / Node.Js/ PHP. 
  • Design and implement APIs, microservices, and messaging systems for communication and platform solutions. 
  • Optimize system performance, reliability, and scalability. 
  • Work with cloud platforms and containerization technologies like Docker & Kubernetes. 
  • Implement real-time messaging, event-driven architectures, and distributed systems. 
  • Collaborate with cross-functional teams to enhance platform capabilities. 
  • Write clean, maintainable, and well-documented code. 

Requirements:

  • Proficiency in Go (Golang) and experience developing backend services. 
  • Strong understanding of concurrent programming, microservices architecture, and RESTful APIs. 
  • Experience with message queues and real-time communication protocols. 
  • Familiarity with SQL/NoSQL databases. 
  • Experience deploying and managing applications in the cloud. 
  • Knowledge of CI/CD pipelines, containerization (Docker, Kubernetes), and DevOps practices. 
  • Understanding of security best practices, authentication mechanisms (OAuth, JWT), and API gateways. 
  • Strong problem-solving skills and ability to work in a fast-paced environment. 
  • Familiarity with monitoring and logging tools (Prometheus, Grafana, ELK stack).

What will be considered an advantage:

  • Prior experience in high-availability, large-scale system design. 

Compensation:

The range for this position is between 3,800 EUR gross and 4,600 EUR gross per month depending on the applicant’s professional experience in the relevant field.

Corporate Lawyer

As a Corporate Lawyer, you will handle the company’s legal matters, focusing on contract management, compliance, and business regulations. The role includes advising on corporate governance, working with local authorities, and ensuring the company meets all legal requirements, such as securing work permits, managing migration issues, and obtaining licenses for financial activities. The Corporate Lawyer will also support the company’s growth by providing legal guidance on day-to-day operations and transactions. 

 

Responsibilities 

  • Providing legal advice. You will offer expert advice on various legal matters, including corporate governance, contracts, employment law, intellectual property rights, compliance issues, work permit procedures, and more. Your goal is to ensure that all business activities are conducted in accordance with applicable laws. 
  • Inter-department work. You will work closely with other departments to ensure proper administrative and legal support. 
  • Drafting and reviewing contracts. You will be responsible for drafting legally sound contracts, such as partnership agreements, employments contracts, vendor agreements, non-disclosure agreements (NDAs) etc., while also reviewing existing contracts to identify any potential risks or areas of improvement. 
  • Compliance management. It will be your duty to stay up to date with changes in laws and regulations that may impact the company’s operations. You will develop a compliance program tailored to the organization’s needs and always ensure adherence to relevant laws. You must also be familiar with GDPR Law. 
  • Litigation support. In case of any legal disputes or litigation matters involving the company, you will work closely with external counsel or represent the organization directly in court proceedings, if necessary. This responsibility includes conducting research on relevant case law precedents and preparing necessary documentation for court appearances. 
  • Risk assessment. As a Corporate Lawyer or Legal Advisor, you must proactively identify potential legal risks faced by the company through thorough analysis of business practices. This includes conducting risk assessments related to new projects/initiatives undertaken by the organization. 
  • Global Office Coordination. Collaborate with global legal team. Communication with layers of the Dyninno Group. 

 

Qualifications 

  • Proven experience in corporate law with strong focus on contract management, including drafting, reviewing, negotiating, and enforcing commercial contracts, ensuring compliance with local and international regulations. 
  • Previous experience working in international corporations/groups. 
  • Extensive knowledge and hands-on experience in managing the full lifecycle of corporate contracts. Adept at handling complex agreements, identifying risks, and mitigating potential legal liabilities to protect company interests. 
  • In-depth understanding of immigration laws, with direct experience advising on and securing work permits and visas for employees, including both temporary and permanent solutions. 
  • Skilled in ensuring that companies comply with industry-specific regulations, particularly in financial activities, and obtaining and maintaining licenses required for operations in various jurisdictions. 
  • Strong background in liaising with local governmental bodies and regulatory agencies, ensuring effective communication and addressing compliance needs. Proven track record in managing interactions with authorities across sectors such as taxation, employment law, and environmental regulations 
  • Proven knowledge of data protection regulations such as GDPR; experience in advising on legal compliance, contracts, and risk management related to data privacy. 
  • Good communication, leadership, and collaboration skills. Strong negotiation skills and ability to manage complex processes. 
  • Fluent English skills. 

 

Compensation 

  • Competitive salary, in line with current market standards. 
  • Hands-on experience with industry-defining innovative trends. 
  • Training and education provided by the company in line with the company’s policy and schedules. 
  • International and multicultural experience. 
  • Engagement with an international group of companies with over 20 years of experience. 
  • Modern office with all facilities and relaxation areas. 
  • Company-standard laptop and IT devices. 

HR Processes Methodologist

We are looking for an HR Processes Methodologist to join our Trevolution team within Dyninno Group travel division and support Dreamport project. 

Trevolution is a global leader in air ticketing and travel services, serving retail and corporate clients in 50+ markets. With over 20 years of expertise and an entrepreneurial spirit at our core, we combine modern tech with a customer-first approach to simplify travel. As the 4th-largest US airline ticket consolidator, we partner with 70+ airlines, offering a full booking experience with expert support – focused on value and convenience. Our products, including online sales, call bookings, and semi-OTAs, are continually expanding to meet market trends. 

Dreamport is an online platform that allows anyone – despite their location or experience – to learn and earn as an Independent Travel Manager on a freelance basis. Dreamport is a part of Trevolution, the Dyninno Group travel division. 

As the HR Processes Methodologist you will be responsible for optimizing the freelancer journey, improving retention, and ensuring a seamless onboarding and training experience. This role involves developing alternative career paths, refining HR processes, and implementing change initiatives that align with business goals. 

Responsibilities:

  • Optimize the agent journey to improve retention, eNPS, and LTV. 
  • Develop alternative career paths and onboarding processes for freelancers. 
  • Analyze retention trends and execute action plans. 
  • Formulate C&B policies. 
  • Enhance training and nesting processes with the Training department. 
  • Improve HR processes to reduce time-to-hire, cost of acquisition, and time-to-sell. 
  • Propose solutions for team formation to maximize GP and tenure. 
  • Document change management activities and provide regular progress reports. 
  • Collect feedback from business leaders and freelancers for process improvements. 
  • Oversee implementation of HR changes, ensuring adherence to budgets and timelines. 
  • Monitor and evaluate HR initiatives, making adjustments as needed. 
  • Ensure scalability of changes across global operations.

Requirements: 

  • Experience in HR, Change Management, or Workforce Optimization. 
  • Strong background in HR process improvement, retention strategies, and freelancer engagement. 
  • Excellent English language communication skills. 
  • Experience in training, onboarding, and С&B policy development. 
  • Strong project management skills with a data-driven HR approach. 

Compensation:

The salary for this position is between 2,500 EUR Gross and 3,000 EUR Gross per month. 

Talent Acquisition Specialist (5 Months Fixed Term)

We are looking for a Talent Acquisition Specialist for a 5-month contractual role to support high-volume hiring in our contact center. This role focuses on executing bulk hiring strategies, sourcing top talent, and ensuring a seamless recruitment process. 

 

Responsibilities 

  • Bulk Hiring Strategy. Develop and execute a comprehensive recruitment strategy for bulk hiring in the contact center, ensuring the timely fulfillment of staffing needs.  
  • Sourcing and Pipeline Building. Utilize a variety of sourcing methods to build a robust talent pipeline, including online job boards, social media, industry networking, and other creative channels.  
  • Candidate Screening and Assessment. Conduct thorough screening and assessment of candidates to ensure they meet the requirements of the role, including skills, cultural fit, and competitive target driven performance expectations.  
  • Collaboration with Hiring Managers. Partner with hiring managers to understand their staffing needs, provide regular updates on recruitment progress, and adjust strategies as needed.  
  • Employer Branding. Contribute to the development and enhancement of our employer brand to attract top talent. Implement initiatives to improve the candidate’s experience throughout the recruitment process.  
  • Data-Driven Decision Making. Utilize recruitment metrics and data analysis to assess the effectiveness of recruitment strategies, make data-driven decisions, and continuously optimize the hiring effectiveness and process.  
  • Interview Coordination. Coordinate and conduct interviews with candidates, ensuring a positive and professional candidate experience.  
  • Offer Management. Close offer process, including negotiation, offer letters, and onboarding logistics.  

 

Requirements 

  • 3 to 6 years of rich volume experience in recruitment, selection, headhunting, full-cycle recruitment, strategic sourcing (End-to-end Talent Acquisition) in a contact center setup.  
  • Experience in working with a few AI tools for interviewing purposes and ERPs like SAP, PeopleSoft, Workday, Oracle etc.  
  • Experience in working in a highly competitive and target-driven environment is a plus. And must have hired Sales and Customer Service roles.  
  • Bachelor’s Degree in Human Resource Management, Psychology, Business Management, or equivalent.  
  • Excellent hold on the English language both – verbal and written along with finesse in communication skills.  
  • Must be open to work as per business requirements.  

 

Compensation 

  • Very competitive compensation package; negotiable based on demonstrated experience.  
  • Engagement with a major international group.  
  • Hands-on experience with industry-defining innovative trends.  
  • Guaranteed growth for interested individuals.  
  • International and multicultural experience.  
  • Unlimited professional development.  
  • Modern office with all facilities and relaxation areas, located in one of the best and most advanced business areas in Manila.  

Talent Acquisition Manager Manila

Our friendly, energetic, and ambitious team is currently looking for a key member as a Talent Acquisition Manager. The chosen candidate will play an integral part in the development of our existing facility and set a new benchmark. The Talent Acquisition Manager is responsible for making recruitment plans and delivery along with planning, sourcing, hiring and managing the candidate’s pipeline. The role is expected to exhibit self-discipline and autonomy in all work efforts and is generally guided by an HR leader.

 

Responsibilities

  • Strategic Planning. Develop and execute a comprehensive talent acquisition strategy for bulk hiring. Collaborate with senior management to align recruitment goals with organizational objectives. Analyze workforce trends, market conditions, and industry best practices to inform recruitment strategies.
  • Team Leadership. Lead and mentor a high-performing talent acquisition team, providing guidance and support in achieving hiring targets. Foster a collaborative and positive work environment that promotes innovation and continuous improvement.
  • Recruitment Process Optimization. Design and streamline efficient and effective recruitment processes tailored for bulk hiring. Utilize/implement technology solutions to enhance the recruitment process and improve overall candidate experience.
  • Sourcing and Outreach: Utilize various channels to source a large volume of qualified candidates, including job boards, social media, networking events, and industry partnerships. Develop and maintain relationships with recruitment agencies, colleges, and other talent pipelines relevant as per local market.
  • Candidate Assessment and Selection. Implement rigorous screening processes and assessment tools to identify quality candidates efficiently. Collaborate with hiring managers regularly to ensure alignment on candidate profiles and hiring criteria.
  • Employer Branding and Candidate Experience. Enhance the organization’s employer brand/presence/presence within the contact center industry to attract top talent. Develop and execute employer branding initiatives, including participation in industry events and forums. And ensure a high level of candidate experience.
  • Data Analysis and Reporting. Track and analyze recruitment metrics to evaluate the effectiveness of talent acquisition strategies. Provide regular reports to senior management on key performance indicators and recruitment outcomes to maximize the ROI.
  • Measures of Success: 1) Fulfillment within TAT, 2) Source Mix, 3) Hiring Conversions 4) Hiring Manager Experience, and 5) Candidate Experience.

 

Requirements

  • Candidates should have a rich work experience of 10-15 years in the relevant TA domain.
  • Strong understanding of local/regional laws and nuances related to Recruitment.
  • Proven ability to work creatively and analytically in a problem-solving environment.
  • Strong professional presence and ability to work effectively with senior business leaders to influence and make significant decisions.
  • Experience with developing and executing strategies to build a diverse workforce.
  • Exhibit ability to adapt communication style to the style of others, developing rapport and staying calm under pressure.
  • Bachelor’s Degree or Master’s Degree in HR/Social Work/ from top business schools;
  • Exceptional Excel and PowerPoint skills.
  • Strong focus on delivery and results with high energy levels.
  • Experience of working in a fast-paced environment.
  • Strong negotiation skills, including internally within the company and with customers or suppliers.
  • Experience in global team collaboration and/ or relevant experience.
  • High process orientation and strong analytical skills.
  • Strong business understanding.

 

Compensation

  • Very competitive compensation package – negotiable based on demonstrated experience.
  • Engagement with a major international group.
  • Hands-on experience with industry-defining innovative trends.
  • Guaranteed growth for interested individuals.
  • International and multicultural experience.
  • Unlimited professional development.
  • Modern office with all facilities and relaxation areas, located in one of the best and most advanced business areas in Manila.

Global Compensation and Benefits Team Lead

We are looking for a Global Compensation and Benefits Team Lead to join our Trevolution team within Dyninno Group travel division.

Trevolution is a global leader in air ticketing and travel services, serving retail and corporate clients in 50+ markets. With over 20 years of expertise and an entrepreneurial spirit at our core, we combine modern tech with a customer-first approach to simplify travel. As the 4th-largest US airline ticket consolidator, we partner with 70+ airlines, offering a full booking experience with expert support focused on value and convenience. Our products, including online sales, call bookings, and semi-OTAs, are continually expanding to meet market trends.

As a Global Compensation and Benefits Team Lead you will be responsible for designing and managing our compensation and benefits programs to attract and retain Top talent. The ideal candidate will have a strong understanding of market trends, excellent analytical skills, and the ability to ensure compliance with relevant regulation.

Responsibilities:

  • Lead and develop existing C&B team.
  • Create, support, and automate C&B dashboards.
  • Create report calendar and ensure timely delivery of reports to TOP management and other stakeholders.
  • Provide proactive approach in investigating business data and providing insights.
  • Conduct regular market analysis to ensure our compensation remains competitive in the industry.
  • Develop and implement calculations and guidelines for salary adjustments and promotions.
  • Design, implement, and manage effective annual bonus estimations and determinations that align with organizational goals and market practices.
  • Conduct internal reviews and assessments of employee perks and benefits.
  • Conduct regular and thorough salary reviews to ensure alignment with market trends and industry benchmarks.
  • Ensure compliance with local specifics and regulations in compensation and benefits practices.
  • Work closely with the Finance team to ensure alignment with overall compensation strategies.
  • Collaborate with HR and leadership to ensure fairness and equity in pay practices and accessibility of benefits.
  • Develop and maintain spreadsheets to model compensation scenarios and forecast budgetary impacts.
  • Provide data-driven recommendations for salary adjustments and incentive structures.

Requirements:

  • Bachelor’s degree in Human Resources, Business Administration, Mathematics, or related quantitative field.
  • Proven experience in leading C&B, Financial Reporting or similar function.
  • Strong experience in conducting salary calculations, reviews, and implementing effective compensation and benefits strategies.
  • Advanced proficiency in Microsoft Excel, including the ability to create complex formulas, pivot tables, and charts.
  • Strong analytical skills to interpret and leverage compensation data for decision-making.
  • Strong project management skills with the ability to lead and execute multiple initiatives concurrently.

Compensation:

The starting point for this position is no less than 3,500 EUR Gross per month depending on the applicant’s professional experience in the relevant field.

Product (UX/UI) Designer

We are looking for a Product (UX/UI) Designer to join our Trevolution team within Dyninno Group travel division. 

Trevolution is a global leader in air ticketing and travel services, serving retail and corporate clients in 50+ markets. With over 20 years of expertise and an entrepreneurial spirit at our core, we combine modern tech with a customer-first approach to simplify travel. As the 4th-largest US airline ticket consolidator, we partner with 70+ airlines, offering a full booking experience with expert support – focused on value and convenience. Our products, including online sales, call bookings, and semi-OTAs, are continually expanding to meet market trends. 

We are looking for a Product Designer (UX/UI) to craft seamless and visually compelling experiences across four distinct products, each with its own branding, while maintaining a consistent and intuitive user experience. Your primary focus will be on Web Booking Management & Payment Flow, and the Mobile App (an extension of Web Booking Management for mobile users). You will play a key role in delivering cohesive experiences across web, mobile web, and app, ultimately enhancing usability, increasing conversion rates, and driving user engagement. 

Responsibilities:

  • Leading product design strategy by evaluating and identifying the intersection of business needs, customer needs, and technical opportunities. 
  • Actively designing and building products by working closely with product owners and engineers. 
  • Provide design artifacts (wireframes, flows, prototypes, etc.) that outline present conditions and proposed solutions to gain strategic alignment and encourage innovation within and across the organization. 
  • Collaborate with product managers, engineers, and other stakeholders to refine design concepts. 
  • Research user behavior and data metrics to refine and improve design solutions. 
  • Ensure visual consistency in each of the platforms and maintain the existing design systems.  
  • Create visual assets and design universal blocks at the booking stage, adapting them in accordance with the branding of four products. 
  • Stay up to date with industry trends, emerging technologies, and design principles to bring new user experience ideas and visual elegant solutions to the product development process. 

Requirements:

  • 2+ years of proven experience as a Product (UX/UI) Designer with a strong portfolio in WEB and Mobile.  
  • Proficiency in design and prototyping tools (Figma, Adobe Creative Suite, or similar software) 
  • Experience in maintaining design systems and UI kits.  
  • Understanding the principles of conversion design, and knowledge of best practices in e-commerce. 
  • Familiarity working with analytics (Google Analytics, Hotjar, etc.). 
  • Familiarity with user research methodologies 
  • Experience in designing elegant, high-quality interfaces and graphics that enhance user experience and brand identity. 
  • Strong verbal and written communication skills in both Latvian and English as the company is international and has foreign employees and partners, and the nature of the work requires close cooperation with them.

Additional skills that will help you stand out:

  • Familiarity with iOS & Android interface principles and guidelines 
  • Proficiency in 3D illustrations and UI concept development. 

 Compensation:

The range for this position is between 3,000 EUR gross and 4,500 EUR gross per month depending on the applicant’s professional experience in the relevant field.

Test Engineer

We are looking for a Test Engineer to join our Trevolution team within Dyninno Group travel division. 

Trevolution is a global leader in air ticketing and travel services, serving retail and corporate clients in 50+ markets. With over 20 years of expertise and an entrepreneurial spirit at our core, we combine modern tech with a customer-first approach to simplify travel. As the 4th-largest US airline ticket consolidator, we partner with 70+ airlines, offering a full booking experience with expert support – focused on value and convenience. Our products, including online sales, call bookings, and semi-OTAs, are continually expanding to meet market trends. 

A Test Engineer is basically a bug detective, automation wizard, and chaos coordinator all rolled into one! Their mission? To break things before the users do. 

Responsibilities:

  • Review and analyze system requirements. 
  • Collaborate with Developers, Business analyst and Product owners. 
  • Generate test scenarios, design test cases, run and execute them, analyze the results and monitor the system logs. 
  • Report bugs and defects to development team. 
  • Collaborate with cross-functional teams to ensure throughout quality of the end-to-end functional process. 

Requirements:

  • 4+ years experience as a Test Engineer or similar role. 
  • Experience in API testing. 
  • Ability to document and troubleshoot errors. 
  • Good communication skills. 
  • Attention to details. 
  • Strong organizational skills. 
  • Good OOP knowledge. 
  • Experience in UI Automation using Java selenium. 
  • Git usage. 

What will be considered as an advantage:

  • API automation using Rest assured. 
  • Experience working/using CI/CD. 
  • Performance testing. 

Compensation:

The range for this position is between 2,800 EUR Gross and 3,400 EUR Gross per month depending on the applicant’s professional experience in the relevant field.