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HR Admin Specialist

We are seeking a highly organized and detail-oriented HR Admin Specialist to join our team. The successful candidate will be responsible for various administrative tasks to ensure smooth office operations. Key responsibilities include maintaining office supplies, processing permits, handling invoices, and assisting with HR-related tasks. This is an immediate employment opportunity.

Responsibilities:

  • Maintain office supplies and ensure availability of necessities. 
  • Process delivery and pull-out permits, gate pass, and work permit for office movements. 
  • Purchase office supplies and equipment while maintain appropriate stock levels.
  • Prepare and monitor invoices. 
  • Maintain a list of suppliers for easy reference. 
  • Prepare payment requests for purchases when required. 
  • Daily update order processing of DreamCraft requirements. 
  • Handle sensitive information in a confidential manner. 
  • Perform other tasks as assigned.

Requirements:

  • College graduate; Bachelor’s degree in Human Resources, Business Administration, or any related courses. 
  • Previous experience in administrative-related office work, particularly in a BPO setup company, is a plus. But fresh graduates are also welcome to apply. 
  • Strong organizational and time-management skills. 
  • Proficient in Microsoft Office and HR software applications. 
  • Amenable to work onsite in BGC, Taguig City. 

Compensation:

  •  Basic Pay: Php 17,000.00 
  • Deminimis: Php 3,000.00 
  • Communication Allowance: Php 1,000.00 

GDS Expert

GDS Experts assist our Travel Sales Agents in selecting products by helping them get the best possible flight options in a timely manner.

Responsibilities:

  • Processing agents’ flight requests in a timely manner.
  • Providing extra information related to a specific PQ.
  • Monitoring sales made by the team/office and verifying them on Price Drops.
  • Asking for feedback on processed requests and reporting to the Supervisor.

Requirements:

  • Fresh graduates are welcome to apply.
  • With or without BPO experience.
  • Above-average typing skill (at least 60 words per minute).
  • Above-average computer navigation skills.
  • Minimum geographical knowledge.
  • Tech-savvy.
  • Ability to handle work under pressure and to follow up on all the tasks they take on.
  • Amenable to work onsite in BGC, Taguig City.

Compensation:

  • PHP 15,000 to 22,000.

Accounting Officer

An organization’s financial bookkeeping and records are handled by an Accounting Officer. They are responsible for processing invoices as well as recording transactions, payments, and expenses. Additionally, they send out bills and invoices, follow up on past-due payments, and guarantee that a company’s payments and invoices match up accurately by comparing the original document to the company’s records. In order to ensure that the company’s finances are appropriately recorded, Account Officers also collaborate with other functions.

Responsibilities:

  • Keep accounting records in accordance with local legislation, accounting standards, and tax rules.
  • Record all transactions based on the company’s documentation daily.
  • Accounting control of fixed assets, including calculation of depreciation.
  • Responsible for the revenue process, including billing and collection.
  • Responsible for the payables process, including invoice processing and payments.
  • Reconciliation of the company’s payables/receivables with counter-parties on a regular basis, preparation of customer aging[PS1] report, and report of invoices pending payments.
  • Bank statements reconciliation daily.
  • Assist in the calculation of payroll taxes, if applicable and if necessary.
  • Preparation of local financial statements, and support to the local annual external audit.
  • Handle BIR compliance matters such as tax returns filing and BIR assessment and inquiries, as well as SEC and local tax compliance.
  • Responsible for the timely preparation and filing of VAT, income tax, withholding tax and other tax returns within the deadlines prescribed.
  • Prepare monitoring and reconciliation of tax-related accounts in the books/related schedules against tax returns/reports.
  • Handle reports to be submitted to the PEZA and other PEZA compliance matters.
  • Preparation of responses to requests and other reports required by the Group, when applicable.
  • Monthly inter-company reconciliation within the Group.
  • Preparation of withholding tax certificates to suppliers.
  • Support of annual audit performed by Group Auditor.

Requirements:

  • An accountant holding a relevant degree; CPA license is an advantage Supervisory experience 3 to 5 years of Accounting experience.
  • Excellent knowledge of local accounting principles and reporting requirements.
  • PEZA compliance experience is preferred.
  • Knowledge of the Navision accounting system is a plus.
  • A strong command of the English language, both verbal and written.
  • Good Excel skills.
  • Positive and proactive individual, ready to communicate and cooperate with the local management and support.
  • Goal driven, a self-starter, and a team player.
  • Can work well with multiple demands and deadlines.
  • Excellent oral and written communication skills.
  • Flexible with schedule.
  • Must be willing to report to work at BGC, Taguig City.

Compensation:

  • PHP 35,000-45,000 negotiable.

Travel Sales Supervisor

The Sales Supervisor’s priority is to coach and develop front-line agents to service our new and existing customers by providing a world-class customer experience driving increased revenue. The position requires a high level of salesmanship skills, communication, excellent customer service & leadership skills. A strong demonstration of knowledge to skill transfer shaping our Travel Consultants into high-performing, effective, and motivated individuals being involved in the on boarding process, creating continuous learning plans & consistent performance reviews & feedback.

Responsibilities:

  • Lead a team of sales staff to meet or exceed set targets.
  • Establish individual goals for each member of the sales team and review progress regularly.
  • Provide guidance on best practices in customer service, sales process optimization, and product knowledge.
  • Monitor customer satisfaction levels to identify areas for improvement.
  • Analyze data to identify opportunities for increased efficiency or improved results.
  • Monitor customer trends and develop strategies to increase market share.
  • Develop policies and procedures to ensure regulatory compliance.
  • Train new staff in company policies, products, and services.

Requirements:

  • At least 2 years of sales experience and previous supervisory experience in a call center environment.
  • Highly proficient in creating comprehensive plans that lead to sales success.
  • Flexible and thrive in a fast-paced, rapidly expanding environment.
  • Goal-oriented, having sustained energy and determination in exceeding goals & targets.
  • Possess strong analytical and critical thinking skills.
  • Background in a Travel Account is preferred; GDS knowledge is an advantage (not required).

Compensation:

  • Performance-based incentive.
  • Earn your salary while in training.

HR Manager Cebu – Night Shift

As a Human Resource Manager for Dyninno Philippines, you will be closely working with Compensation and Benefits, Employee Relations, Discipline, and Performance Management facets of HR. Your expertise in Performance Management and Labor Relations would initiate various employee programs and review its effectiveness in terms of promoting culture, employee well-being, and open communication.

Responsibilities:

  • Advance technical skills in using MS Office Programs, with emphasis on Excel for report collation and data analysis.
  • Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
  • Perform difficult staffing duties, including dealing with under-staffing, refereeing disputes, firing employees, and administering disciplinary procedures.
  • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

Requirements:

  • Graduate of any Bachelor’s Degree.
  • At least 8 years working experience in the Human Resources in a Generalist function with focus on Employee Relations, Discipline, and Performance Management.
  • Good English communication skills.
  • Exposure in the BPO industry, preferred.
  • Must be flexible with schedules and willing to work on a night shift and/or weekends as business requires.

Compensation:

  • Market competitive package.

Onboarding Specialist

As an HR Onboarding Specialist, this employee will be responsible for guiding the new hires with onboarding from the very first day of the job. You are also responsible for collecting all the required documents from the new joiner.

Responsibilities:

  • Knowing the in and out of the Human Resources Management and Onboarding process.
  • Helping the new hire to get adjusted to the new work environment.
  • Developing new policies for the company and updating the old policies.
  • Preparing onboarding kits for the new employee.
  • Answering all the queries of the new employees is a necessary task.
  • Introducing new employees to the team members.
  • Having strong knowledge and understanding of labor legislation and various HR practices.
  • Having extraordinary communication skills with a presentable personality.
  • Possessing excellent time management skills and the ability to manage tasks in an effective and efficient manner.
  • Ensuring a smooth new hire process for new and existing candidates.
  • Reviewing and validating all incoming documents – accurately classifying, filing, distributing and entering the documents into the database according to established procedures.
  • Monitoring the progress of onboarding and acting as the main contact for all issues related to documentation management.
  • Continuously provide professional assistance for each new onboarding requirement.
  • Ensuring that all required onboarding paperwork is complete and filed.
  • Contacting the technical team for arranging hardware and software for the new employee.
  • Staying up to date with innovative and creative ways of onboarding new employees.

Requirements:

  • Bachelor’s degree in Human Resources Management or a related field.
  • Working experience as an Onboarding Specialist or a similar role in the Human Resources Department.
  • Strong experience working with Applicant Tracking Systems and Employee Onboarding Softwares.
  • Demonstrate great time management skills.
  • Ability to maintain sensitive and confidential information.
  • Great understanding of HR practices and procedures.
  • Excellent verbal and written communication skills.
  • Good team management skills.
  • Strong understanding of full life cycle recruiting for HR business.
  • Great interpersonal skills.
  • Strong organizational skills.
  • Ability to work in a team or individually as and when required.
  • Ability to manage and handle multiple tasks.
  • Outstanding problem-solving skills.
  • Exceptional attention to detail.
  • Strong decision-making skills.

Compensation:

  • Market competitive package.

Travel Sales Agent

A sales support agent is responsible for providing customer service to the company’s clients with existing reservations, assisting the sales department with technical GDS procedures, and working on customer preferences and company interests. The Agent will be involved in and maintain operative working team relationships with the sales department and all support departments. The Agent will provide the teams with the required information in regard to processes such as ticket issuance, exchange procedures, refund procedures, name corrections, and flight reinstatements, among others.

 Responsibilities:

  • Processing new customer inquiries. Cooperating with incoming customers to determine their needs and advising them on an appropriate destination, modes of transportation, travel dates, costs, and accommodations.
  • Customer service mindset. Making sure customers are happy and satisfied with our services from start to finish, ensuring long-term cooperation via excellent customer service and problem-resolution skills.
  • Facilitating deals/sales. Supporting the process for customers with professional insight and expertise.
  • Developing professionally. Growing level of expertise via attending comprehensive training courses and seminars.
  • Market networking. Supporting existing and exploring new contacts in order to maintain a stably-evolving customer database.
  • Travel software activity. Engaging with global consolidators to research and deliver the best solutions to customers in a designated Travel software.

Requirements:

  • Must have at least 6 months of working experience in BPO, Travel, Airlines, Sales.
  • Excellent communication skills (Reading, Writing, and Speaking).
  • Advanced level of PC knowledge.
  • Prior experience in the Travel/Sales industries will be a weighted advantage.

Compensation:

  • Performance-based incentive.
  • HMO covered from Day one.
  • Earn your salary while in training.

Inbound Travel Sales Representative

A sales support agent is responsible for providing customer service to the company’s clients with existing reservations, assisting the sales department with technical GDS procedures, and working on customer preferences and company interests. The Agent will be involved in and maintain operative working team relationships with the sales department and all support departments. The Agent will provide the teams with the required information in regard to processes such as ticket issuance, exchange procedures, refund procedures, name corrections, and flight reinstatements, among others.

 Responsibilities:

  • Processing new clients’ inquiries – Cooperating with incoming clients to determine their needs and advising them on an appropriate destination, modes of transportation, travel dates, costs, and accommodations. 
  • Following-up – Making sure clients are happy and satisfied with our services from start to finish, ensuring long-term cooperation via excellent customer service and problem resolution skills. 
  • Facilitating deals/sales – Supporting the process for clients with professional insight and expertise. 
  • Developing – Growing professional level via attending various training and seminars. 
  • Networking – Supporting existing and exploring new contacts in order to maintain a stable evolving clients’ database. 
  • Planning tripsEngage with other agents to find and deliver the best solutions to clients in a designated GDS (Global Distribution System) software. 

Requirements:

  • Advanced/Native level of English (Reading, Writing, and Speaking). 
  • Impeccable Communication and Customer Service skills.  
  • Advanced level of PC knowledge. 
  • Hands-on experience with GDS System is an advantage. 
  • Prior experience in Travel/Sales industries will be a weighted advantage. 
  • Self-motivated individual with proven ability to work in a target-based environment and to achieve sales goals and objectives. 

Compensation:

  • Unmatched, market-leading incentives scheme (Produce more = Earn more, NO LIMITS. Earn 6 digits in incentives per month). 
  • Paid Communication and Customer service skills training provided by our team of international Travel Professionals. 
  • Non-stop ongoing training led by our in-house Travel Gurus. 
  • Professional and fun work environment. 
  • Paid time offs, training, transportation, and meal allowances. 
  • Extensive Benefits & Bonuses program. 
  • Guaranteed development. 
  • Monthly engagement events. 
  • Participation in global projects for interested professionals. 
  • Class A* office in Cebu.