Remote Freelance Travel Consultant | Customer Support & Travel Services | Dreamport
Remote Freelance Travel Consultant | Customer Support & Travel Services | Dreamport
Dreamport is a global travel platform that enables individuals in Egypt to engage in customer support and travel-related services while working remotely.
This opportunity is especially relevant for candidates searching for remote call center roles, English-speaking sales and customer support positions, or remote freelance opportunities with international clients.
You will communicate with customers worldwide, assist them with travel planning, and support the booking process using professional tools and systems.
Daily engagement and schedule
The structure is similar to a remote call center or BPO environment, but this is an independent freelance engagement — not employment:
- Recommended involvement: flexible availability based on peak demand during international hours
- Fully remote freelance format
- Peak activity during US, Europe, and international business hours
- Combination of chat-based and voice-based communication
This freelance format is suitable for candidates with experience in call centers, customer service, telesales, or online support roles.
Scope of Services
- Handle inbound customer inquiries related to flights and travel services
- Communicate clearly and professionally in English
- Identify customer needs and recommend suitable travel solutions
- Use booking systems to search, compare, and confirm travel options
- Provide consistent and high-quality customer support
- Follow up with customers and maintain long-term relationships
- Ensure accuracy in bookings and communication
Training and onboarding
- Initial onboarding period: approximately 2 weeks
- Training includes booking systems, workflows, and communication approach
- Practice scenarios and guided sessions
- Ongoing support and access to learning materials
No prior experience in the travel industry is required. Experience in call center or customer support is considered an advantage.
Earnings structure and progression
Compensation is performance-based and depends on activity level and results.
- Stage 1 – Training period (Weeks 1–2):
Focus on learning systems and processes
- Stage 2 – Beginner level (Month 1–2):
Typical range: $300–$700/month
- Stage 3 – Consistent performance:
Typical range: $800–$1300/month
- Stage 4 – Advanced level:
$1500–$2500+ monthly, depending on volume and conversion
This structure is comparable to commission-based call center or customer support roles with performance incentives.
Requirements
- Good spoken and written English
- Strong communication and customer service skills
- Stable internet connection
- Ability to work independently
- Basic computer literacy
Preferred background
- Call center or BPO experience
- Customer support or telesales background
- Experience with remote communication tools
Why this opportunity is relevant in Egypt
- Strong demand for English-speaking remote roles
- Large pool of call center and BPO professionals
- Opportunity to work with international clients
- Flexible remote freelance format
- Scalable income based on performance
Who this is ideal for
- Candidates searching for remote call center roles in Egypt
- English-speaking customer support specialists
- Individuals with BPO, telesales, or online service experience
- Beginners looking to enter international customer support
Dreamport is a freelance platform. This is not an employment opportunity. Independent consultants are responsible for their own taxes, insurance, and business operations.
Travel Sales Consultant – Fluent English Speakers
Trevolution Group is a global leader in air ticketing and travel services, helping travellers, families, and friends in both the economy and business segments reach their flight destinations, providing customer service, and offering a range of travel products across 60+ countries.
If you are fluent in English, empathetic, and curious, become a Travel Agent!
As a Travel Agent, you have a passion for the travel industry, enjoy building connections with people, and are a natural problem-solver.
Responsibilities
- Engaging with new traveling customers – Cooperating with incoming clients to determine their needs and consulting them on an appropriate destination, methods of transportation, travel dates, costs, and accommodations.
- Providing exceptional Customer Service – Making sure clients are thrilled with our services from start to finish, no matter what it takes.
- Facilitating the tailored travel deal – Supporting the process for clients with timely professional insight and expertise.
- Developing Travel and Customer service skills – Improving the professional level by attending various training events and workshops.
- Networking with colleagues and customers – Supporting existing and exploring new contacts in order to maintain a steadily evolving clients database.
Requirements
- Advanced/Native level of English (Reading, Writing, and Speaking).
- Impeccable Communication and Customer Service skills.
- Advanced level of PC knowledge.
- Hands-on experience with the GDS System is considered an advantage.
- Self-motivated individual with proven ability to work in a target-based environment and to achieve sales goals and objectives.
Compensation
- EGP 13,000 Net salary + Unlimited Bonus paid in USD.