Technical Support Specialist (Helpdesk) – Onsite São Paulo

Responsibilities: 

• Provide first level support for hardware and software issues, and end-user IT assistance where required; 
• Troubleshooting and repair office tools and IT equipment; 
• Provide assistance to the IT Infrastructure and other shared teams; 
• Monitoring and manage office assets; 
• Tracking tickets in queue and ensuring SLAs are met accordingly; 
• Provide follow-up on the incoming requests; 
• Perform and maintain the inventory of technical resources (hardware, software licenses, IT user data and access rights); 
• Other similar tasks. 

Requirements: 

• 3+ years relevant IT experience, preferably in the helpdesk environment; 
• Experience with MacOS and Linux (Ubuntu) operating systems; 
• Knowledge of PC remote control tools e.g AnyDesk, Teamviewer; 
• Experience with ticketing systems e.g Jira, ServiceNow, Zendesk; 
• Good written and verbal knowledge of English: 
• Good communication skills, ability to work in the team; 
• Interest in solving standard and non-standard problems; 
• Ability to learn quickly; 
• Strong sense of responsibility and excellent time management skills. 

We Offer: 

• CLT contract including benefits. 
• Competitive salary from 4,000BRL upwards depending on experience. 
• Engagement with a major international group. 
• Hands-on experience with industry-defining innovative trends. 
• Guaranteed growth for interested individuals. 
• International and multicultural experience. 
• Unlimited professional development. 
• Modern office located in one of the best and advanced business areas in São Paulo. 

Internal Communication/Employer Branding Specialist – Onsite São Paulo

Responsibilities: 

• Developing and delivering on a comprehensive communications plan including strategy, goals, budget and tactics. 
• Developing social media relations strategy, seeking high-level placements in posts and engagement of the target audience. 
• Taking over all Company’s pages on SocMed in order to create a compelling HR and PR brand, by posting creative content on a regular basis along with targeted ads. 
• Planning, designing and organizing in-house and outside events for the engagement and retention of existing and potential employees, such as, but not limited to: corporate events, monthly engaging promos and events, job fairs and sports-themed events participation. 
• Monitoring, analyzing and communicating PR results on a quarterly basis. 
• Evaluating opportunities for partnerships, sponsorships and advertising on an on-going basis. 
• Building relationships with local leaders to grow industry and labor market awareness. 
• Maintaining a keen understanding of industry trends affecting the market and making appropriate recommendations regarding communication strategy surrounding them.  

Requirements: 

• Minimum of 3 years in a PR, employer branding or social media related position. 
• Mastery of global and country-specific social media platforms and communication channels. 
• Fluent or Advanced English 
• Confident communication (both verbal and written) and presentation skills. 
• Excellent organizational and planning skills. 
• Ability to think “out-of-the-box” with proven business cases. 
• Strategic mindset. 
• Proactiveness and responsibility. 
• Self-motivation.

We Offer: 

• CLT contract including benefits. 
• Competitive salary from 5,000BRL upwards depending on experience. 
• Engagement with a major international group. 
• Hands-on experience with industry-defining innovative trends. 
• Guaranteed growth for interested individuals. 
• International and multicultural experience. 
• Unlimited professional development. 
• Modern office located in one of the best and advanced business areas in São Paulo. 

Senior Accountant – Onsite São Paulo

Responsibilities: 

• Preparing asset, liability, and capital account entries by compiling and analyzing account information. 
• Documenting financial transactions by entering account information. 

• Recommending financial actions by analyzing accounting options. 
• Summarizing current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports. 
• Substantiating financial transactions by auditing documents. 
• Maintaining accounting controls by preparing and recommending policies and procedures. 
• Preparing yearly reports. 
• Preparing taxation documents. 
• Preparing and managing salary reports for existing team of Romanian management. 
• Complying with federal, state, and local financial legal requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions. 
• Preparing special financial reports by collecting, analyzing, and summarizing account information and trends. 

Requirements: 

• General experience in Accounting of Corporate Finance no less than 5 years. 
• Knowledge of Taxation and Salary reporting systems. 
• Attention to Details. 
• Deadline-Oriented. 
• Time Management. 
• General Math Skills. 

We Offer: 

• CLT contract including benefits. 
• Competitive salary from 6,000BRL upwards depending on experience. 
• Engagement with a major international group. 
• Hands-on experience with industry-defining innovative trends. 
• Guaranteed growth for interested individuals. 
• International and multicultural experience. 
• Unlimited professional development. 
• Modern office located in one of the best and advanced business areas in São Paulo.