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OpenAI Makes a Play for the Enterprise

June 26, 2025

With Connectors, Record Mode and collaboration capabilities reportedly on the way, OpenAI is positioning ChatGPT as the productivity layer for the enterprise. OpenAI is doubling down on the enterprise. With its latest update to ChatGPT, the company unveiled Connectors, a suite of native integrations that enable the artificial intelligence (AI) assistant to securely connect with business platforms such as Gmail, Google Drive, Microsoft Outlook, SharePoint and GitHub. Connectors is available for ChatGPT Enterprise, Team and Edu customers. This marks a step toward embedding AI into everyday workflows, so ChatGPT can find insights, generate summaries and offer real-time recommendations from proprietary enterprise data. Alongside this, OpenAI introduced a Record mode intended for meetings, updated its pricing models for ChatGPT Teams and ChatGPT Enterprise users and continues to emphasize robust security and compliance — key concerns for corporate adoption.  The company also reportedly has document collaboration capabilities and communicate via chat within the app in the works, according to the Information. These features come amid a broader push across the tech industry to add generative AI to productivity tools. Companies such as Microsoft (with Copilot in Microsoft 365), Google (via Gemini in Workspace) and Salesforce (through Einstein GPT) are all competing in the AI productivity space. Yet, despite OpenAI’s technical prowess and early mover advantage in consumer AI, the enterprise software market is a different battlefield, dominated by incumbents with established ecosystems, deep integration and longstanding client relationships. The question now is whether OpenAI can transcend its chatbot origins to become a foundational layer of enterprise productivity software. Click here to read insights from Ilia Badeev, Head of Data Science at Trevolution Group.

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