We are looking for a User Support Specialist to join our IT team and help support and investigate issues within our CRM ecosystem used by travel agents.
This role goes beyond traditional application support. You will work in a complex environment of 25 integrated systems, investigating issues, analyzing system behavior, and helping teams identify root causes.
The role combines technical support, systems analysis, and QA, requiring curiosity, analytical thinking, and strong problem-solving skills.
You will work closely with business stakeholders, developers, and system administrators to ensure incidents are investigated and resolved efficiently.
Responsibilities
Requirements
Compensation
The compensation for this position starts from 1,800 EUR gross per month, depending on the applicant’s professional experience in the relevant field.
Job Application
Let us know if you interested! We will contact you and maybe soon you will be here at our office, drinking great coffee!
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Job Application
Latvia, Riga
IT
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