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Talent Acquisition Specialist (5 Months Fixed Term)

HR / The Philippines, Manila

We are looking for a Talent Acquisition Specialist for a 5-month contractual role to support high-volume hiring in our contact center. This role focuses on executing bulk hiring strategies, sourcing top talent, and ensuring a seamless recruitment process. 

 

Responsibilities 

  • Bulk Hiring Strategy. Develop and execute a comprehensive recruitment strategy for bulk hiring in the contact center, ensuring the timely fulfillment of staffing needs.  
  • Sourcing and Pipeline Building. Utilize a variety of sourcing methods to build a robust talent pipeline, including online job boards, social media, industry networking, and other creative channels.  
  • Candidate Screening and Assessment. Conduct thorough screening and assessment of candidates to ensure they meet the requirements of the role, including skills, cultural fit, and competitive target driven performance expectations.  
  • Collaboration with Hiring Managers. Partner with hiring managers to understand their staffing needs, provide regular updates on recruitment progress, and adjust strategies as needed.  
  • Employer Branding. Contribute to the development and enhancement of our employer brand to attract top talent. Implement initiatives to improve the candidate’s experience throughout the recruitment process.  
  • Data-Driven Decision Making. Utilize recruitment metrics and data analysis to assess the effectiveness of recruitment strategies, make data-driven decisions, and continuously optimize the hiring effectiveness and process.  
  • Interview Coordination. Coordinate and conduct interviews with candidates, ensuring a positive and professional candidate experience.  
  • Offer Management. Close offer process, including negotiation, offer letters, and onboarding logistics.  

 

Requirements 

  • 3 to 6 years of rich volume experience in recruitment, selection, headhunting, full-cycle recruitment, strategic sourcing (End-to-end Talent Acquisition) in a contact center setup.  
  • Experience in working with a few AI tools for interviewing purposes and ERPs like SAP, PeopleSoft, Workday, Oracle etc.  
  • Experience in working in a highly competitive and target-driven environment is a plus. And must have hired Sales and Customer Service roles.  
  • Bachelor’s Degree in Human Resource Management, Psychology, Business Management, or equivalent.  
  • Excellent hold on the English language both – verbal and written along with finesse in communication skills.  
  • Must be open to work as per business requirements.  

 

Compensation 

  • Very competitive compensation package; negotiable based on demonstrated experience.  
  • Engagement with a major international group.  
  • Hands-on experience with industry-defining innovative trends.  
  • Guaranteed growth for interested individuals.  
  • International and multicultural experience.  
  • Unlimited professional development.  
  • Modern office with all facilities and relaxation areas, located in one of the best and most advanced business areas in Manila.  
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