HR Specialist (TrEvolution call center)

HR / Latvia, Riga

We are looking for an HR Specialist for ITS/Dyninno Latvia, who will manage personnel documentation and act as single point of contact to Dyninno Latvia personnel.  

Dyninno Latvia is part of the TrEvolution division of the Dyninno Group, specializing in travel and customer service. Formerly known as Innovative Travel Solutions (ITS), our mission is to help travelers around the world reach their destinations, whether for business or leisure, by providing expert assistance in booking flights and travel arrangements. Our services cover both economy and business-class travel in over 60 countries. 

With two offices in Riga’s prime business districts—Quiet Center and Skanste—our dedicated sales consultants and travel agents are committed to delivering high-quality customer support and offering a variety of travel products, all while ensuring a smooth booking experience for clients all over the world. It is important to highlight that the role requires working on-site from 09:00-18:00.

Responsibilities:

• Take full ownership of the onboarding process, personnel documentation, and personal data update in the HR systems (SAP) for all employee lifecycles. 
• Act as single HR point-of-contact to the Dyninno Latvia personnel on various operational HR matters. 
• Oversee the probation period for new hires and consult on performance review for existing employees. 
• Ensure, organize and audit all personnel records (including labor contracts, PIPs, NTEs, etc.). 
• Validate timekeeping records and reporting discrepancies to employee’s direct managers. 
• Prepare and administer personnel related documentation. 
• Undertake all ad-hoc HR tasks. 

Requirements:

•  Degree in HR Management, Business Administration or similar. 
• Good understanding of HR management scope and processes (experience in HR specialist or similar role for more than 3 years be considered as an advantage). 
• Good organizational and communication skills. 
• Accuracy, attentiveness, sense of duty, high level of responsibility and ownership. 
• Fluent in Latvian and English as the company is international and has foreign employees and partners, and the nature of the work requires close cooperation with them. 
• Proficiency in Microsoft Office tools. 
• Proficiency in SAP and 1C would be considered as an advantage. 

Compensation:

The salary range for this position is from EUR 1,700 gross up to EUR 1,900 gross per month depending on your experience and skills. 

Want to be our next success story? Apply now!

Let us know if you are interested! We will contact you and maybe soon you will be here at our office, drinking great coffee!

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. By ticking the checkbox and submitting your CV, you agree to the processing of your personal data in accordance with the Privacy Notice. By clicking "Apply now" you agree and consent to the processing of your personal data for recruitment and employment purposes. For more information on how we process your personal data, please see our Privacy Notice.

I consent for transferring my Personal Data abroad by Dyninno Turkey Çağrı Hizmetleri ve Turizm Anonim Şirketi to Company’s headquarters and group companies in Moldova, EU, Philippines, USA, Brazil, Colombia, Philippines, Canada, Egypt, India, the UK, UAE, Russia, Uzbekistan to be kept in servers located abroad in order to carry out the recruitment processes as explained under the Privacy Notice submitted to me.

Privacy Notice Latvia Travel

PRIVACY NOTICE
on processing candidates’ personal data (CVs etc.)
Considering the fast pace of development and operational specifics of employers, most job openings are available several times per year. If you are not selected, it means your candidacy might be considered during next selection process applicable to you. LLC “Innovative Travel Solutions” (hereinafter referred to as “ITS”, “we”,   “our”, “us”), Jeruzalemes iela 1, Rīga, LV-1010, is the CONTROLLER of the personal DATA you provide (Curriculum Vitae and other information you might provide by participating in personnel selections). Your data is processed for the PURPOSE of selecting appropriate candidates for our job openings. The legal BASIS for the data processing is:

• taking steps at the request of the data subject (you) prior to entering into an employment contract (the process of actual personnel selection);
• pursuing our legitimate interest (CV storage for future vacancies).

The   RECIPIENTS of your data are our employees who are adequately qualified and engaged in the personnel selection process, as well as our processors, who under our supervision provide recruitment services, technical support and ensure data processing security. We might store your data outside the EU with our trusted partners who are processing your data solely in accordance with our instructions, and in compliance with the provisions of the applicable data protection legislation, so the level of your data protection is not undermined. For the set PURPOSE your DATA will be processed for  5 (five) years starting from the date of application,  after this term, we will delete your DATA. By providing us with data, you have the following RIGHTS to:

• request access to your personal data from the controller;
• modify or update data to facilitate the accomplishment of the purpose (i.e. to be selected as the best candidate);
• request   deletion of   your data by   the controller (in   cases specified in the applicable legislation);
• request   restriction   of the processing   of your data by the controller (in cases specified in the applicable legislation);
• object to the processing of your data (in cases specified in the applicable legislation);
• request the forwarding of the data to another controller (right to portability), if technically  feasible, and in accordance with other provisions related to data security;
• file a complaint with the Data State Inspectorate in cases where a dispute with the controller cannot be resolved through negotiation.

If the candidate refuses to provide additional information after submission of CV (including the provision of a signed application to be hired), the controller is entitled to exclude the candidate from the active competitive selection.Contact details:

For matters concerning the holding of competitive selections and related processes contact: careers@itslatvia.lv. For matters concerning data processing – contact the data protection officer at privacy@dyninno.com. ITS notice does not apply to the selections, where candidates are selected by DYNATECH LLC within joint controllership https://dynatech.lv/terms-of-service/..