HR Business Partner

Trevolution / Egypt, Cairo


  • Plan and design onboarding and induction programs to ensure that new hires experience a smooth onboarding to their roles and get a warm welcome. 
  • Develop and maintain HR policies and procedures as required; ensuring compliance with local & international regulations and standards. 
  • Partner with senior business managers to develop and implement Employee Relations and Engagement best practices and programs. 
  • Provide insights on market trends and opportunities to enhance employee experience. 
  • Handle employee complaints, managing grievance and disciplinary procedures; in addition to facilitating counseling in conjunction with other stakeholders. 
  • Investigate and resolve complex or critical employee relations issues in a timely and effective manner. 
  • Collate and analyze employee feedback across all levels on a regular basis and develop recommendations and strategies to generate more positive outcomes. 
  • Assist with the development and implementation of diversity, equity and inclusion programs 
  • Serve as the point of contact on fundamental HR issues and questions 
  • Maintain and execute employee reward and recognition programs 
  • Support in running the operational cycle of the annual performance management system to ensure that the process is adhered to all levels as per the HR policies and procedures. 
  • Show leadership and an attitude that will take the recruiting team to another level. 
  • Take initiative in implementing all facets of HR functions, including, but not limited to: HR Branding, Onboarding, Adaptation. 
  • Create and sustain an atmosphere of collaboration, personal growth and initiative. 
  • Report to the HR Director and provide decision support through HR metrics. 


  • Bachelor’s degree in business, human resources, or a related field, additional HR education and certification will be a plus. 
  • Minimum 8 years of HR experience, 3 years of which in a similar HR role; in a BPO industry. 
  • Demonstrable experience in developing and executing programs that measurably impact positive employee relations 
  • High proficiency in English  (oral and written). 
  • Proficient in MS Office; knowledge of SAP Success Factor is a plus. 
  • High sense of ownership, customer orientation and adaptive to change. 
  • Strong Business Acumen. 
  • Outstanding organizational and time-management abilities. 
  • Excellent communication and influencing skills; with the ability to build rapport at all levels 
  • Ability to think “out-of-the-box” with proven business cases. 
  • Strategic mindset. 
  • Proactiveness and responsibility. 
  • Strong problem-solving skills. 


very competitive package.

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