GDS Travel Expert
Customer Support / Philippines, Cebu
The GDS Experts are assisting agents on the product part, helping them to get the best possible flight options in a short time-range.
Responsibilities:
- Processing agents’ flights requests in a timely manner.
- Providing with extra information related to as specific PQ (bullet points).
- Monitoring the sales made by the team/office and verifies them on Price Drops.
- Asking for feedback on processed requests and reporting to the Supervisor (If needed to take actions).
Requirements:
- Basic skills in GDS (Amadeus, Apollo, Sabre, Galileo, Worldspan).
- High level of discipline, self-motivation and responsibility.
- Advanced level of PC knowledge.
- Excellent analytical skills and willingness to learn.
- Experience in the travel industry is considered as an advantage.
- No call center background is necessary.
Compensation:
- Market competitive package.
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