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GDS Travel Expert

Customer Support / Philippines, Cebu

The GDS Experts are assisting agents on the product part, helping them to get the best possible flight options in a short time-range.

Responsibilities:

  • Processing agents’ flights requests in a timely manner.
  • Providing with extra information related to as specific PQ (bullet points).
  • Monitoring the sales made by the team/office and verifies them on Price Drops.
  • Asking for feedback on processed requests and reporting to the Supervisor (If needed to take actions).

Requirements:

  • Basic skills in GDS (Amadeus, Apollo, Sabre, Galileo, Worldspan).
  • High level of discipline, self-motivation and responsibility.
  • Advanced level of PC knowledge.
  • Excellent analytical skills and willingness to learn.
  • Experience in the travel industry is considered as an advantage.
  • No call center background is necessary.

Compensation:

  • Market competitive package.
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