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GDS Expert

Trevolution / Egypt, Cairo

Responsibilities:

  • Process agents’ flights requests in a timely manner.
  • Assist operations department in GDS and reservations.
  • Provide agents with extra information related to any request.
  • Maintain a stable GDS knowledge in the team.
  • Monitor the sales made by the team and verify them on Price Drops.
  • Request feedback on processed requests and to report to the Advisor (if needed to take actions).
  • Process the requests according to the provided workflow guidelines and standards of processing assigned leads.
  • Attending ad hoc meetings/trainings scheduled in advance.
  • Keep up with the latest products/practices and any relevant information applicable for each office.

Requirements:

  • Understanding of Sales process, airlines policies, GDS “Preferable Sabre, Apollo, Galileo” regulations, fare rules and restrictions.
  • Team work
  • Learning Orientation
  • Decision-making skills.
  • Stress resilience.
  • 0-2 year of experience.
  • Customer Orientation.

Compensation:

very competitive package.

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