GDS Expert
Trevolution / Egypt, Cairo
Responsibilities:
- Process agents’ flights requests in a timely manner.
- Assist operations department in GDS and reservations.
- Provide agents with extra information related to any request.
- Maintain a stable GDS knowledge in the team.
- Monitor the sales made by the team and verify them on Price Drops.
- Request feedback on processed requests and to report to the Advisor (if needed to take actions).
- Process the requests according to the provided workflow guidelines and standards of processing assigned leads.
- Attending ad hoc meetings/trainings scheduled in advance.
- Keep up with the latest products/practices and any relevant information applicable for each office.
Requirements:
- Understanding of Sales process, airlines policies, GDS “Preferable Sabre, Apollo, Galileo” regulations, fare rules and restrictions.
- Team work
- Learning Orientation
- Decision-making skills.
- Stress resilience.
- 0-2 year of experience.
- Customer Orientation.
Compensation:
very competitive package.
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