Sales / Philippines, Manila
The GDS Experts are assisting agents on the product part, helping them to get the best possible flight options in a short time-range.
- Processing agents’ flights requests in a timely manner.
- Providing with extra information related to as specific PQ (bullet points).
- Monitoring the sales made by the team/office and verifies them on Price Drops.
- Asking for feedback on processed requests and reporting to the Supervisor (If needed to take actions).
- Must have at least 9+ months of ITN Sales Expertise.
- Strong experience in Apollo Skills.
- Basic understanding of sales process.
- Advanced knowledge of GDS, airline policies, fare rules and restrictions.
- Stress resilience and emotional intelligence.
- Consistence, the ability to handle work under pressure and to follow-up on all the requests they take on.
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