Compliance Specialist (BPO Experience)
Sales / Egypt, Cairo
Responsibilities:
- Identifying, and reporting compliance issues, irregularities, and violations of employees regarding Work Schedule
- Working closely with the Quality Assurance department and higher management to enforce the penalty system across different departments based on Schedule, COC, and COE violations
- Tracking, Documenting and Maintaining records of compliance activities and penalties
- Preparing and filing monthly, quarterly, and annual compliance reports to the management
- Helping management in Developing, implementing, and maintaining internal compliance policies and procedures in accordance with the company’s goals and objectives
- Supporting various departments by collecting and reporting internal compliance data
- Daily Reporting of all the day actions and team compliance to the attendance
- Update and maintain attendance information in the Workforce Management System used by the company.
- Maintain running report of attendance incidents.
Requirements:
- Bachelor’s degree in any related field.
- At least two years of experience as a compliance, quality assurance, schedule management or similar.
- Exceptional analytical, investigative, Critical Thinking, and organizational skills.
- Excellent interpersonal and verbal and written communication skills.
- Documenting and reporting skills.
- Proficiency in MS Office.
Compensation:
Competitive Package.
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