Backoffice Quality Control Specialist

Trevolution / Moldova, Chisinau

The Quality Control Specialist is responsible for call screening and preparing specialized reports for the internal needs of other departments to determine the quality of the company’s services.


  • To perform quality checks of inbound and outbound calls to ensure adherence to company policies and a high level of customer service;
  • To perform quality tests;
  • To identify workflow issues;
  • To handle a scope of audio materials;
  • To make reports on the quality of customer service;
  • To work in databases;
  • To analyze data and reports to determine error trends.


  • Medium English knowledge;
  • PC knowledge;
  • Responsibility;
  • Self-motivation;
  • Attentive to details;
  • Full-time from office.

Compensation: $450 NET + Bonus

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