Backoffice Quality Control Specialist

Customer Support / Moldova, Chisinau

Backoffice Quality Control Specialist is responsible for processing and preparation of specialized reports for the needs of internal and external B2B customers and adjusting databases according to their needs.


  • To perform quality checks of inbound and outbound calls to ensure adherence to company policies and a high level of customer service.
  • To perform quality tests.
  • To identify workflow issues.
  • To handle a scope of audio materials.
  • To make the reports on the quality of customer service.
  • To work in databases.
  • To analyze data and reports to determine error trends.


  • Medium English knowledge.
  • PC knowledge.
  • Responsibility.
  • Self-motivation.
  • Attentive to details.
  • Full-time from office.


  • MDL 7,500 NET + Bonus.
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