HR Admin Specialist

We are seeking a highly organized and detail-oriented HR Admin Specialist to join our team. The successful candidate will be responsible for various administrative tasks to ensure smooth office operations. Key responsibilities include maintaining office supplies, processing permits, handling invoices, and assisting with HR-related tasks. This is an immediate employment opportunity.

Responsibilities:

• Maintain office supplies and ensure availability of necessities. 
• Process delivery and pull-out permits, gate pass, and work permit for office movements. 
• Purchase office supplies and equipment while maintain appropriate stock levels.
• Prepare and monitor invoices. 
• Maintain a list of suppliers for easy reference. 
• Prepare payment requests for purchases when required. 
• Daily update order processing of DreamCraft requirements. 
• Handle sensitive information in a confidential manner. 
• Perform other tasks as assigned.

Requirements:

• College graduate; Bachelor’s degree in Human Resources, Business Administration, or any related courses. 
• Previous experience in administrative-related office work, particularly in a BPO setup company, is a plus. But fresh graduates are also welcome to apply. 
• Strong organizational and time-management skills. 
• Proficient in Microsoft Office and HR software applications. 
• Amenable to work onsite in BGC, Taguig City. 

Compensation:

•  Basic Pay: Php 17,000.00 
• Deminimis: Php 3,000.00 
• Communication Allowance: Php 1,000.00 

Talent Management Specialist

We are a multinational and multicultural team, united by a common goal, and we are looking for a Talent Management Specialist.

Responsibilities:

• To collect information about any necessary training sessions to be delivered.
• To act as the principal point of contact for anyone with questions about training and development.
• To consolidate, transfer, and digitize all handbooks and other training materials to the learning system.
• To ensure preparedness for the training (all accounts/paperwork and rooms).
• To report indicators related to the training, assessment, and development of employees; to coordinate the internal training program.
• To provide employees with ways of development, and manage the reimbursement process related to training.
• To prepare/shoot compelling explanation videos for different departments for various news, updates, new products, and features.
• To work with the talent manager on creating and administering employee training programs to improve job performance and company culture and to prepare attestation programs for managers.

Requirements:

• Good English skills (B2 level).
• Orientation towards results and growth.
• Empathy and ambition.
• Resistance to stress.
• Experience in learning and development or any training/mentoring experience.
• Confident public speaking skills.

Compensation:

• Flexible working schedule 5/2.
• Salary MDL 20 000 NET.
• Official employment and social benefits (IT-park company).
• International and multicultural experience.
• Engagement with an international group of companies with strong values and an inclusive corporate culture.
• Participation in global projects for interested professionals.
• Career growth and development opportunities.
• Modern office with all facilities and relaxation areas, located in the heart of Botanica district, Chisinau.

Learning & Development Lead

Welcome to Dyninno India – a place where passion and expertise meet to create inventive travel and technology solutions. Established in Gurugram in 2019, Dyninno India has quickly grown to become a team of over 600 employees across three divisions: Trevolution, Multipass, and Dynatech. We plan to expand to over 1200 employees across different offices in India by the end of 2023. Our Trevolution team is a group of dedicated travel agents who strive to make every journey a memorable experience for our customers. We are proudly offering ASAP Tickets and Skylux Travel as our primary products, ensuring that our clients receive the best travel deals available.

Responsibilities:

• Collaborate with business managers to develop and implement career development plans that align with organizational needs.
• Create and manage succession plans to identify and develop key talent for leadership positions.
• Analyze job requirements, career paths, and performance reviews to identify training needs and develop effective training programs.
• Design and deliver training programs for employee upskilling in collaboration with business managers; monitor agreed SLAs and output quality.
• Continuously evaluate and improve policies, procedures, and programs to enhance employee learning and development opportunities.

Requirements:

• Minimum 10 years of experience in L&D, OD and training.
• Knowledge and understanding of best practices in employee engagement theory.
• Strong knowledge of effective learning and development tools and models.
• Proven experience in content creation and delivery.
• Proficient in MS Office; knowledge of SAP SuccessFactors would be a plus.
• Strong attention to detail and problem-solving skills.

Compensation:

• Depends on the skills and experience of the candidate.

ER & Engagement Specialist

We are looking for candidates with exceptional interpersonal skills for the position of employee relations specialist. Employee relations specialists are responsible for collecting and analyzing employee data, organizing and updating employee files, and overseeing employee orientation and training, among other duties.

Moreover, employee relations specialists will need to have extensive knowledge of employment law and adhere to company and industry regulations at all times.

Responsibilities:

• To actively work with employees and stakeholders to support the floor decorum.
• To works closely with Operations team and assist line Managers and (or) Supervisors to understand policies and procedures.
• To provide accurate advice on issues arising from employment contracts and company policies.
• To assist in the resolution of specific disciplinary or grievance cases.
• To ensure that grievance handling and disciplinary proceedings are carried out in line with company policy.
• To be a mentor and guide for the employees from the perspective of communicating policies pertaining to entire employee life cycle and motivate employees and develop a healthy work environment.
• To regularly publish MIS and dashboards to relevant stakeholders.
• To conduct exit interviews and support employees in exit formalities.
• To conductcEmployee Engagement Activities on the floor.

Requirements:

• 1-3 years of Employee experience.
• Excellent communication skills.
• Open for working at night, rotational shifts and rotational WOs.
• Must be proactive and high on taking responsibilities.
• Self-motivated.

Compensation:

• Attractive compensation based on demonstrated experience.
• Engagement with a major international group.
• Hands-on experience with industry-defining innovative trends.
• International and multicultural experience.
• Unlimited professional development.
• Office in Cyber City, Gurugram, Haryana, India.

HR Manager Cebu – Night Shift

• Advance technical skills in using MS Office Programs, with emphasis on Excel for report collation and data analysis.
• Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
• Perform difficult staffing duties, including dealing with under-staffing, refereeing disputes, firing employees, and administering disciplinary procedures.
• Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

Requirements:

• Graduate of any Bachelor’s Degree.
• At least 8 years working experience in the Human Resources in a Generalist function with focus on Employee Relations, Discipline, and Performance Management.
• Good English communication skills.
• Exposure in the BPO industry, preferred.
• Must be flexible with schedules and willing to work on a night shift and/or weekends as business requires.

Compensation:

• Market competitive package.

Onboarding Specialist

As an HR Onboarding Specialist, this employee will be responsible for guiding the new hires with onboarding from the very first day of the job. You are also responsible for collecting all the required documents from the new joiner.

Responsibilities:

• Knowing the in and out of the Human Resources Management and Onboarding process.
• Helping the new hire to get adjusted to the new work environment.
• Developing new policies for the company and updating the old policies.
• Preparing onboarding kits for the new employee.
• Answering all the queries of the new employees is a necessary task.
• Introducing new employees to the team members.
• Having strong knowledge and understanding of labor legislation and various HR practices.
• Having extraordinary communication skills with a presentable personality.
• Possessing excellent time management skills and the ability to manage tasks in an effective and efficient manner.
• Ensuring a smooth new hire process for new and existing candidates.
• Reviewing and validating all incoming documents – accurately classifying, filing, distributing and entering the documents into the database according to established procedures.
• Monitoring the progress of onboarding and acting as the main contact for all issues related to documentation management.
• Continuously provide professional assistance for each new onboarding requirement.
• Ensuring that all required onboarding paperwork is complete and filed.
• Contacting the technical team for arranging hardware and software for the new employee.
• Staying up to date with innovative and creative ways of onboarding new employees.

Requirements:

• Bachelor’s degree in Human Resources Management or a related field.
• Working experience as an Onboarding Specialist or a similar role in the Human Resources Department.
• Strong experience working with Applicant Tracking Systems and Employee Onboarding Softwares.
• Demonstrate great time management skills.
• Ability to maintain sensitive and confidential information.
• Great understanding of HR practices and procedures.
• Excellent verbal and written communication skills.
• Good team management skills.
• Strong understanding of full life cycle recruiting for HR business.
• Great interpersonal skills.
• Strong organizational skills.
• Ability to work in a team or individually as and when required.
• Ability to manage and handle multiple tasks.
• Outstanding problem-solving skills.
• Exceptional attention to detail.
• Strong decision-making skills.

Compensation:

• Market competitive package.

Personnel and Payroll Manager

Welcome to Dyninno Egypt, where we blend our love for travel and innovation to create something truly amazing!
As part of the global Dyninno Group, we’re a bunch of over 5,400 multicultural professionals spread across 50+ countries, with our roots firmly planted in industries like travel, finance, entertainment, and technology.

Since our establishment in 2019 at Smart Village, Giza, we’ve been proudly offering ASAP Tickets and Skylux Travel as our primary products.
Our Dyninno Egypt family has over 400 Travel Agents and Support Specialists passionate about making travel dreams come true. And that’s not all – we’re planning to expand to 650 by the end of 2023. That’s right – we’re on a mission to evolve the travel industry!

But here’s the best part – we’re all about fostering a dynamic work environment that encourages growth and development.
 We recognize and reward real talent and offer all the necessary training and support to help our team members achieve their professional goals and unlock their true potential.
We don’t just talk the talk – we walk the walk!
So, what do you say? Ready to join our tribe of travel enthusiasts and make a difference in the world? Let’s do this – Dyninno Egypt style!

Responsibilities:

• Responsible for all Personnel activities and dealing with government authorities.
• Develop and maintain Personnel policy and procedure; in addition to introducing a continuous improvement to the Personnel workflow process.
• Manage all new hires-related procedures and documents completion; e.g issuing employment contracts, processing social insurance forms and labor letters, opening bank accounts, and issuing ID cards.
• Create and maintain employee personnel files in adherence to the labor office requirements.
• Ensure employee information and changes in employment status are up to date in the HR internal system (SAP Success Factor).
• Administer all contract renewals and termination procedures.
• Ensure the documentation of all related actions such as penalties, deductions, transfers, promotions, etc.
• Administer benefits programs such as health insurance programs, social insurance, and other benefits.
• Control the vacation system and track the vacation balance of all employees; take necessary actions accordingly.
• Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, attrition, absenteeism rates, etc.
• Stay up-to-date and comply with changes in labor legislation and social insurance.
• Respond to employees’ requests; including issuing documents/letters such as HR letters, experience letters, etc.
• Ensures accurate and timely processing of payroll monthly updates and transactions; including new hires, terminations, deductions, allowance, etc.
• Show leadership and an attitude that will take the Personnel team to another level.
• Create and sustain an atmosphere of collaboration, personal growth, and initiative.
• Report to the HR Director and provide decision support through HR metrics.
• Performs other duties as assigned.

Requirements:

• Bachelor’s degree in Accounting, Business Administration, Human Resources, or a related field is required.
• Minimum 8 years of HR experience, 3 years of which in a similar HR role; preferably in a BPO industry.
• Proficiency in English and Arabic (oral and written).
• Proficient in MS Office; knowledge of SAP Success Factor is a plus.
• Solid understanding of labor laws and disciplinary procedures.
• Strong knowledge of tax, wage laws, and payroll procedures.
• High sense of ownership and customer orientation.
• Outstanding organizational and time-management abilities
• Good communication and interpersonal skills.
• Strong attention to detail and problem-solving skills.

Compensation:

• Very competitive package.

Trainer (BPO Industry)

Welcome to Dyninno Egypt, where we blend our love for travel and innovation to create something truly amazing!
As part of the global Dyninno Group, we’re a bunch of over 5,400 multicultural professionals spread across 50+ countries, with our roots firmly planted in industries like travel, finance, entertainment, and technology.

Since our establishment in 2019 at Smart Village, Giza, we’ve been proudly offering ASAP Tickets and Skylux Travel as our primary products.

Our Dyninno Egypt family has over 400 Travel Agents and Support Specialists passionate about making travel dreams come true. And that’s not all – we’re planning to expand to 650 by the end of 2023. That’s right – we’re on a mission to evolve the travel industry!

But here’s the best part – we’re all about fostering a dynamic work environment that encourages growth and development.
We recognize and reward real talent and offer all the necessary training and support to help our team members achieve their professional goals and unlock their true potential.
We don’t just talk the talk we walk the walk!
So, what do you say? Ready to join our tribe of travel enthusiasts and make a difference in the world? Let’s do this – Dyninno Egypt style!

Responsibilities:

• Conduct training sessions for new recruits by delivering the training content as per the company’s standards.
• Conduct soft skills training sessions for new recruits during their onboarding program by delivering the training content as per the company’s standards.
• Conduct skills gap analyses as per the request of internal stakeholders (Quality Assurance, Operations, etc) to identify the area of improvement and provide a coaching plan to employees.
• Coach call center agents on the GDS system.
• Organize and conduct ongoing/advanced training sessions for existing employees as part of their coaching plan.
• Create training material in the form of digital media (e.g. presentations, training videos, Tests, case studies, etc.
• Take part in the recruitment and training process as per the request of internal stakeholders.
• Work closely with Support Senior Manager to streamline the workflow of training and development of the department.
• Work closely with Support Senior Manager to create training and development programs for supervisors and team leaders.

Requirements:

• Fluent English Speaker.
• Experience in Sales/Customer Service BPO is preferable.
• Experience with GDS is a plus.
• Excellent Organizational skills.
• Solid communication and presentation abilities.
• Additional certification in training is a plus.

Compensation:

• Very competitive package.

Talent Acquisition Manager/Head of Recruiting

We are a multinational and multicultural team, united by a common goal, and we are looking for a Talent Acquisition Manager who is passionate about HR and has experience in a relevant position.

Responsibilities:

• Lead and monitor all recruitment procedures – from sourcing to hiring (using SAP Success Factors).
• Create and support advertising campaigns to assure the needed number of new employees, including, but not limited to online job boards, social media, job fairs, and university and school collaboration.
• Manage our external partnerships with the HR software vendors (TestGorilla, etc.)
• Implement online and offline employer branding activities.
• Prepare and review our annual recruitment budget.
• Oversee all stages of candidate experience (including application, interviews, and communication).
• Forecast hiring needs basing on business growth plans.
• Manage, train, and evaluate our team of recruiters (5 ppl).
• Participate in and host recruitment events to drive awareness of our company.
• Develop a network of potential future hires (e.g., past applicants and referred candidates).
• Measure key recruitment metrics, like a source of hire and time-to-hire.
• Show leadership and an attitude that will take the recruiting team to another level.
• Take initiative in implementing all facets of HR functions, including, but not limited to: HR Branding, Onboarding, and Adaptation.
• Create and sustain an atmosphere of collaboration, personal growth, and initiative.
• Report to the HR Director and provide decision support through HR metrics.

Requirements:

• Minimum 1 year of experience in a Leadership HR position/Recruiting position.
• Good English skills (at least B1).
• Confident communication (both verbal and written) and presentation skills.
• Excellent organizational and planning skills.
• Ability to think “out-of-the-box” with proven business cases.
• Strategic mindset.
• Proactiveness and responsibility.
• Self-motivation.

Compensation:

• from MDL 20,000 NET and up, based on demonstrated experience.

Talent Acquisition Specialist

Welcome to Dyninno Egypt, where we blend our love for travel and innovation to create something truly amazing!
As part of the global Dyninno Group, we’re a bunch of over 5400 multicultural professionals spread across 50+ countries, with our roots firmly planted in industries like travel, finance, entertainment, and technology.
Since our establishment in 2019 at Smart Village, Giza, we’ve been proudly offering ASAP Tickets and Skylux Travel as our primary products.
Our Dyninno Egypt family has over 400 Travel Agents and Support Specialists passionate about making travel dreams come true. And that’s not all – we’re planning to expand to 650 by the end of 2023. That’s right – we’re on a mission to evolve the travel industry!
But here’s the best part – we’re all about fostering a dynamic work environment that encourages growth and development.
We recognize and reward real talent and offer all the necessary training and support to help our team members achieve their professional goals and unlock their true potential.
We don’t just talk the talk – we walk the walk!
So, what do you say? Ready to join our tribe of travel enthusiasts and make a difference in the world? Let’s do this – Dyninno Egypt style!

Responsibilities:

• Create job postings on company’s careers page, social media, job boards and internally.
• Source potential candidates from various online channels, e.g. social media and professional platforms.
• Screen incoming resumes and application forms.
• Schedule and conduct initial screening telephone interviews and/or face-to-face interviews.
• Provide shortlists of qualified candidates to hiring managers and coordinate with them for interviews with prospective applicants.
• Administer professional tests to prospective applicants.
• Conduct background and reference checks.
• Send job offer emails and answer queries about compensation and benefits.
• Ensure proper on-boarding for new hires and the necessary paperwork is completed promptly and accurately.
• Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process.
• Maintain a database of potential candidates for future job openings.
• Create and monitor key HR metrics and reports, including time to fill, time to hire and source of hire.
• Participate in job fairs and host in-house recruitment events.
• Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most  appropriate way.
• Provide support to the full spectrum of HR functions as assigned.

Requirements:

• BSc in Human Resources Management, or relevant field.
• Proven work experience as a Talent Acquisition, at least 1 year of experience in mass hiring.
• Experience in the BPO industry is a plus.
• C1 English Level is a must.
• Strong communication skills, both written and verbal.
• Proficient in Microsoft Office.
• Ability to multitask and meet timelines on deliverable; ability to work in a high-velocity environment.
• Organize and attend job fairs and recruitment events.
• Analytical skills.

Compensation:

• Very competitive package