Human Resources Analyst

We are seeking an experienced and highly skilled Human Resources Analyst. The HR Analyst will be responsible for collecting, compiling, and analyzing HR-related data, metrics, and statistics, and apply this data to make recommendations related to Recruitment, Retention, Engagement, Burnout, Performance management and Job Design and legal compliance. This job involves analyzing and evaluating data and reports, feeding back the findings to relevant managers and advising on changes and improvements.

Responsibilities:

Identifying business metrics:

• Analyzing the existing set of data sources and tools available for statistical data mining.
• Defining, together with stakeholders, the HR Metrics pool measuring the efficiency and effectiveness of HR processes and function and supporting HR strategy by quantifying the value of the workforce.
• Critically reviewing selected HR Metrics on a regular basis.

Creating and updating dashboards:

• Collecting and compiling HR metrics and data from a variety of sources including the human resource information system (HRIS) and payroll outputs, management and employee surveys, exit interviews, employment records, government labor statistics, competitor’s practices, and other sources.
• Optimizing the way that information is presented for better User Friendliness.
• Creating automated dashboards and separate reports enabled by technology.
• Implementing descriptive, visual and statistical methods to interpret people data and HR processes.
• Preparing ad-hoc and recurring reports taking into consideration business segmentation, employee lifecycle stage and various filters.
• Cross-referencing reports and dashboards with stakeholders to ensure reporting accuracy and minimize subjectivity.

Providing retroactive insight to stakeholders:

• Analyzing data and statistics for trends and patterns with attention to recruitment, hiring practices, motivation, turnover, and compliance with employment laws and regulations.
• Preparing reports of data results, presenting, and explaining findings to senior leadership.
• Identifying and recommending reasonable short- and long-term goals, milestones, and benchmarks for key performance metrics.
• Based on metrics and analysis, making recommendations for policies and activities to improve the organizational culture including suggestions to attract and hire qualified candidates, to motivate and retain employees, to address staffing issues, and to maintain legal compliance.

Requirements:

• Bachelor’s degree in Human Resources, Business, Economics, Mathematics, or related field.
• 2+ years of experience in HR data analysis or related field.
• Strong analytical skills and proficiency in statistical analysis.
• Proficiency in data visualization tools such as Tableau, Looker & Power BI.
• Experience with data extraction and manipulation.
• Proficiency in Excel or Google Sheets.
• Experience with predictive analytics and machine learning tools such as Python or R.
• Strong project management skills.
• Strong communication skills and ability to present findings and recommendations to stakeholders.

Compensation and Benefits Team Lead

One of our business divisions, operating in the Travel industry with over 2 million monthly visitors, is growing fast, and we are looking for a detail-oriented Compensation and Benefits Team Lead to join our HR team.

This role involves designing and managing our compensation and benefits programs to attract and retain Top talent. The ideal candidate will have a strong understanding of market trends, excellent analytical skills, and the ability to ensure compliance with relevant regulation

Responsibilities:

• Lead and develop existing C&B team.
• Create, support, and automate C&B dashboards.
• Create report calendar and ensure timely delivery of reports to TOP management and other stakeholders.
• Provide proactive approach in investigating business data and providing insights.
• Conduct regular market analysis to ensure our compensation remains competitive in the industry.
• Develop and implement calculations and guidelines for salary adjustments and promotions.
• Design, implement, and manage effective annual bonus estimations and determinations that align with organizational goals and market practices.
• Conduct internal reviews and assessments of employee perks and benefits.
• Conduct regular and thorough salary reviews to ensure alignment with market trends and industry benchmarks.
• Ensure compliance with local specifics and regulations in compensation and benefits practices.
• Work closely with the Finance team to ensure alignment with overall compensation strategies.
• Collaborate with HR and leadership to ensure fairness and equity in pay practices and accessibility of benefits.
• Develop and maintain spreadsheets to model compensation scenarios and forecast budgetary impacts.
• Provide data-driven recommendations for salary adjustments and incentive structures.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, Mathematics, or related quantitative field.
• Proven experience in leading C&B, Financial Reporting or similar function.
• Strong experience in conducting salary calculations, reviews, and implementing effective compensation and benefits strategies.
• Advanced proficiency in Microsoft Excel, including the ability to create complex formulas, pivot tables, and charts.
• Strong analytical skills to interpret and leverage compensation data for decision-making.
• Strong project management skills with the ability to lead and execute multiple initiatives concurrently.

HR Manager (TrEvolution call center)

We are looking for an HR Manager for Dyninno Latvia, previously known as Innovative Travel Solutions (ITS), who will focus on employee retention, engagement and talent acquisition within call/contact center. The role also involves developing and implementing strategies to improve employee satisfaction and performance, managing HR operations team, collaborating with senior management on HR planning and budgeting, and ensuring compliance with HR policies to support business growth and operational success. 

Dyninno Latvia, previously known as Innovative Travel Solutions (ITS) operate within travel business division of Dyninno Group, helping travelers, families, and friends in both the economy and business segments reach their flight destinations, providing customer service, and offering a range of travel products across 60+ countries. We’ve got two offices in the most popular business districts of Riga – Quiet Center and Skanste, where our agents provide customer support on travel-related matters and sell flight tickets online. 

Responsibilities:

• Developing and implementing engagement and retention strategies to meet headcount needs and drive the company’s growth objectives.
• Collaborating with business leaders to understand short-term and long-term business strategy needs and build effective recruiting plans that align with business goals.
• Managing and mentoring a team of 2 HR operations/HR administration specialists, fostering a high-performance work environment while effectively delegating tasks to optimize team productivity.
• Creating a yearly headcount plan and fulfilling it.
• Proposing and putting into action development plans within HR Department.
• Planning, preparing, and participating in Employee Branding activities, conferences, and professional events on behalf of the company.
• Budgeting and controlling expenses for HR Strategy and initiatives implementation.
• Implementing and controlling quality of execution of global HR standards, policies, processes, and initiatives.
• Advising Senior Management on market salary and benefits structure benchmarks, best practices, and providing valuable insights.
• Coaching HR and Operations leaders.
• Collaborating with PR Department representatives to increase brand awareness and employee engagement.
• Escalating potential bottleneck situations to Global HR Director.
• Driving and ensuring strict adherence of HR policies by all managerial and non-managerial staff.
• Maintaining HRIS via regular auditing.
• Ad-hoc tasks.  

Requirements:

• Proven experience as an HR Manager / HR Business Partner / HR Generalist, experience within call/contact center, retail, wholesale, logistics or telecommunications industries will be considered as advantage.
• Strong knowledge of HR practices and policies in various domains: Talent Acquisition, L&D, Performance Management, Succession Planning, etc.
• Demonstrated experience in developing and implementing HR plans, policies, L&D programs aligned with business objectives.
• Experience managing HR budgets.
• Understanding of compliance requirements, including employment laws, data privacy regulations, and industry standards.  
• Excellent communication and interpersonal skills, very good English skills, and ability to effectively collaborate with stakeholders at all levels.  
• Proven ability to work in a fast-paced, dynamic environment, managing multiple priorities and meeting deadlines.   

 Compensation:

The salary range for this position is from EUR 3,300 gross up to EUR 3,800 gross per month depending on your experience and skills. 

HR Admin Specialist

We are seeking a highly organized and detail-oriented HR Admin Specialist to join our team. The successful candidate will be responsible for various administrative tasks to ensure smooth office operations. Key responsibilities include maintaining office supplies, processing permits, handling invoices, and assisting with HR-related tasks. This is an immediate employment opportunity.

Responsibilities:

• Maintain office supplies and ensure availability of necessities. 
• Process delivery and pull-out permits, gate pass, and work permit for office movements. 
• Purchase office supplies and equipment while maintain appropriate stock levels.
• Prepare and monitor invoices. 
• Maintain a list of suppliers for easy reference. 
• Prepare payment requests for purchases when required. 
• Daily update order processing of DreamCraft requirements. 
• Handle sensitive information in a confidential manner. 
• Perform other tasks as assigned.

Requirements:

• College graduate; Bachelor’s degree in Human Resources, Business Administration, or any related courses. 
• Previous experience in administrative-related office work, particularly in a BPO setup company, is a plus. But fresh graduates are also welcome to apply. 
• Strong organizational and time-management skills. 
• Proficient in Microsoft Office and HR software applications. 
• Amenable to work onsite in BGC, Taguig City. 

Compensation:

•  Basic Pay: Php 17,000.00 
• Deminimis: Php 3,000.00 
• Communication Allowance: Php 1,000.00 

Learning & Development Lead

Welcome to Dyninno India – a place where passion and expertise meet to create inventive travel and technology solutions. Established in Gurugram in 2019, Dyninno India has quickly grown to become a team of over 600 employees across three divisions: Trevolution, Multipass, and Dynatech. We plan to expand to over 1200 employees across different offices in India by the end of 2023. Our Trevolution team is a group of dedicated travel agents who strive to make every journey a memorable experience for our customers. We are proudly offering ASAP Tickets and Skylux Travel as our primary products, ensuring that our clients receive the best travel deals available.

Responsibilities:

• Collaborate with business managers to develop and implement career development plans that align with organizational needs.
• Create and manage succession plans to identify and develop key talent for leadership positions.
• Analyze job requirements, career paths, and performance reviews to identify training needs and develop effective training programs.
• Design and deliver training programs for employee upskilling in collaboration with business managers; monitor agreed SLAs and output quality.
• Continuously evaluate and improve policies, procedures, and programs to enhance employee learning and development opportunities.

Requirements:

• Minimum 10 years of experience in L&D, OD and training.
• Knowledge and understanding of best practices in employee engagement theory.
• Strong knowledge of effective learning and development tools and models.
• Proven experience in content creation and delivery.
• Proficient in MS Office; knowledge of SAP SuccessFactors would be a plus.
• Strong attention to detail and problem-solving skills.

Compensation:

• Depends on the skills and experience of the candidate.

ER & Engagement Specialist

We are looking for candidates with exceptional interpersonal skills for the position of employee relations specialist. Employee relations specialists are responsible for collecting and analyzing employee data, organizing and updating employee files, and overseeing employee orientation and training, among other duties.

Moreover, employee relations specialists will need to have extensive knowledge of employment law and adhere to company and industry regulations at all times.

Responsibilities:

• To actively work with employees and stakeholders to support the floor decorum.
• To works closely with Operations team and assist line Managers and (or) Supervisors to understand policies and procedures.
• To provide accurate advice on issues arising from employment contracts and company policies.
• To assist in the resolution of specific disciplinary or grievance cases.
• To ensure that grievance handling and disciplinary proceedings are carried out in line with company policy.
• To be a mentor and guide for the employees from the perspective of communicating policies pertaining to entire employee life cycle and motivate employees and develop a healthy work environment.
• To regularly publish MIS and dashboards to relevant stakeholders.
• To conduct exit interviews and support employees in exit formalities.
• To conductcEmployee Engagement Activities on the floor.

Requirements:

• 1-3 years of Employee experience.
• Excellent communication skills.
• Open for working at night, rotational shifts and rotational WOs.
• Must be proactive and high on taking responsibilities.
• Self-motivated.

Compensation:

• Attractive compensation based on demonstrated experience.
• Engagement with a major international group.
• Hands-on experience with industry-defining innovative trends.
• International and multicultural experience.
• Unlimited professional development.
• Office in Cyber City, Gurugram, Haryana, India.

HR Manager Cebu – Night Shift

• Advance technical skills in using MS Office Programs, with emphasis on Excel for report collation and data analysis.
• Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
• Perform difficult staffing duties, including dealing with under-staffing, refereeing disputes, firing employees, and administering disciplinary procedures.
• Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

Requirements:

• Graduate of any Bachelor’s Degree.
• At least 8 years working experience in the Human Resources in a Generalist function with focus on Employee Relations, Discipline, and Performance Management.
• Good English communication skills.
• Exposure in the BPO industry, preferred.
• Must be flexible with schedules and willing to work on a night shift and/or weekends as business requires.

Compensation:

• Market competitive package.

Onboarding Specialist

As an HR Onboarding Specialist, this employee will be responsible for guiding the new hires with onboarding from the very first day of the job. You are also responsible for collecting all the required documents from the new joiner.

Responsibilities:

• Knowing the in and out of the Human Resources Management and Onboarding process.
• Helping the new hire to get adjusted to the new work environment.
• Developing new policies for the company and updating the old policies.
• Preparing onboarding kits for the new employee.
• Answering all the queries of the new employees is a necessary task.
• Introducing new employees to the team members.
• Having strong knowledge and understanding of labor legislation and various HR practices.
• Having extraordinary communication skills with a presentable personality.
• Possessing excellent time management skills and the ability to manage tasks in an effective and efficient manner.
• Ensuring a smooth new hire process for new and existing candidates.
• Reviewing and validating all incoming documents – accurately classifying, filing, distributing and entering the documents into the database according to established procedures.
• Monitoring the progress of onboarding and acting as the main contact for all issues related to documentation management.
• Continuously provide professional assistance for each new onboarding requirement.
• Ensuring that all required onboarding paperwork is complete and filed.
• Contacting the technical team for arranging hardware and software for the new employee.
• Staying up to date with innovative and creative ways of onboarding new employees.

Requirements:

• Bachelor’s degree in Human Resources Management or a related field.
• Working experience as an Onboarding Specialist or a similar role in the Human Resources Department.
• Strong experience working with Applicant Tracking Systems and Employee Onboarding Softwares.
• Demonstrate great time management skills.
• Ability to maintain sensitive and confidential information.
• Great understanding of HR practices and procedures.
• Excellent verbal and written communication skills.
• Good team management skills.
• Strong understanding of full life cycle recruiting for HR business.
• Great interpersonal skills.
• Strong organizational skills.
• Ability to work in a team or individually as and when required.
• Ability to manage and handle multiple tasks.
• Outstanding problem-solving skills.
• Exceptional attention to detail.
• Strong decision-making skills.

Compensation:

• Market competitive package.