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HR Business Partner

Responsibilities:

  • Plan and design onboarding and induction programs to ensure that new hires experience a smooth onboarding to their roles and get a warm welcome. 
  • Develop and maintain HR policies and procedures as required; ensuring compliance with local & international regulations and standards. 
  • Partner with senior business managers to develop and implement Employee Relations and Engagement best practices and programs. 
  • Provide insights on market trends and opportunities to enhance employee experience. 
  • Handle employee complaints, managing grievance and disciplinary procedures; in addition to facilitating counseling in conjunction with other stakeholders. 
  • Investigate and resolve complex or critical employee relations issues in a timely and effective manner. 
  • Collate and analyze employee feedback across all levels on a regular basis and develop recommendations and strategies to generate more positive outcomes. 
  • Assist with the development and implementation of diversity, equity and inclusion programs 
  • Serve as the point of contact on fundamental HR issues and questions 
  • Maintain and execute employee reward and recognition programs 
  • Support in running the operational cycle of the annual performance management system to ensure that the process is adhered to all levels as per the HR policies and procedures. 
  • Show leadership and an attitude that will take the recruiting team to another level.
  • Take initiative in implementing all facets of HR functions, including, but not limited to: HR Branding, Onboarding, Adaptation. 
  • Create and sustain an atmosphere of collaboration, personal growth and initiative. 
  • Report to the HR Director and provide decision support through HR metrics.

Requirements:

  • Bachelor’s degree in business, human resources, or a related field, additional HR education and certification will be a plus.
  • Minimum 8 years of HR experience, 3 years of which in a similar HR role; in a BPO industry.
  • Demonstrable experience in developing and executing programs that measurably impact positive employee relations
  • High proficiency in English  (oral and written).
  • Proficient in MS Office; knowledge of SAP Success Factor is a plus.
  • Flexibility to work night shifts from 5:00 pm till 2:00 am
  • High sense of ownership, customer orientation and adaptive to change.
  • Strong Business Acumen.
  • Outstanding organizational and time-management abilities.
  • Excellent communication and influencing skills; with the ability to build rapport at all levels
  • Ability to think “out-of-the-box” with proven business cases.
  • Strategic mindset.
  • Pro activeness and responsibility.
  • Strong problem-solving skills.

Compensation:

very attractive package. 

HR Admin Specialist

We are seeking a highly organized and detail-oriented HR Admin Specialist to join our team. The successful candidate will be responsible for various administrative tasks to ensure smooth office operations. Key responsibilities include maintaining office supplies, processing permits, handling invoices, and assisting with HR-related tasks. This is an immediate employment opportunity.

Responsibilities:

  • Maintain office supplies and ensure availability of necessities. 
  • Process delivery and pull-out permits, gate pass, and work permit for office movements. 
  • Purchase office supplies and equipment while maintain appropriate stock levels.
  • Prepare and monitor invoices. 
  • Maintain a list of suppliers for easy reference. 
  • Prepare payment requests for purchases when required. 
  • Daily update order processing of DreamCraft requirements. 
  • Handle sensitive information in a confidential manner. 
  • Perform other tasks as assigned.

Requirements:

  • College graduate; Bachelor’s degree in Human Resources, Business Administration, or any related courses. 
  • Previous experience in administrative-related office work, particularly in a BPO setup company, is a plus. But fresh graduates are also welcome to apply. 
  • Strong organizational and time-management skills. 
  • Proficient in Microsoft Office and HR software applications. 
  • Amenable to work onsite in BGC, Taguig City. 

Compensation:

  •  Basic Pay: Php 17,000.00 
  • Deminimis: Php 3,000.00 
  • Communication Allowance: Php 1,000.00 

Learning & Development Lead

Welcome to Dyninno India – a place where passion and expertise meet to create inventive travel and technology solutions. Established in Gurugram in 2019, Dyninno India has quickly grown to become a team of over 600 employees across three divisions: Trevolution, Multipass, and Dynatech. We plan to expand to over 1200 employees across different offices in India by the end of 2023. Our Trevolution team is a group of dedicated travel agents who strive to make every journey a memorable experience for our customers. We are proudly offering ASAP Tickets and Skylux Travel as our primary products, ensuring that our clients receive the best travel deals available.

Responsibilities:

  • Collaborate with business managers to develop and implement career development plans that align with organizational needs.
  • Create and manage succession plans to identify and develop key talent for leadership positions.
  • Analyze job requirements, career paths, and performance reviews to identify training needs and develop effective training programs.
  • Design and deliver training programs for employee upskilling in collaboration with business managers; monitor agreed SLAs and output quality.
  • Continuously evaluate and improve policies, procedures, and programs to enhance employee learning and development opportunities.

Requirements:

  • Minimum 10 years of experience in L&D, OD and training.
  • Knowledge and understanding of best practices in employee engagement theory.
  • Strong knowledge of effective learning and development tools and models.
  • Proven experience in content creation and delivery.
  • Proficient in MS Office; knowledge of SAP SuccessFactors would be a plus.
  • Strong attention to detail and problem-solving skills.

Compensation:

  • Depends on the skills and experience of the candidate.

ER & Engagement Specialist

We are looking for candidates with exceptional interpersonal skills for the position of employee relations specialist. Employee relations specialists are responsible for collecting and analyzing employee data, organizing and updating employee files, and overseeing employee orientation and training, among other duties.

Moreover, employee relations specialists will need to have extensive knowledge of employment law and adhere to company and industry regulations at all times.

Responsibilities:

  • To actively work with employees and stakeholders to support the floor decorum.
  • To works closely with Operations team and assist line Managers and (or) Supervisors to understand policies and procedures.
  • To provide accurate advice on issues arising from employment contracts and company policies.
  • To assist in the resolution of specific disciplinary or grievance cases.
  • To ensure that grievance handling and disciplinary proceedings are carried out in line with company policy.
  • To be a mentor and guide for the employees from the perspective of communicating policies pertaining to entire employee life cycle and motivate employees and develop a healthy work environment.
  • To regularly publish MIS and dashboards to relevant stakeholders.
  • To conduct exit interviews and support employees in exit formalities.
  • To conductcEmployee Engagement Activities on the floor.

Requirements:

  • 1-3 years of Employee experience.
  • Excellent communication skills.
  • Open for working at night, rotational shifts and rotational WOs.
  • Must be proactive and high on taking responsibilities.
  • Self-motivated.

Compensation:

  • Attractive compensation based on demonstrated experience.
  • Engagement with a major international group.
  • Hands-on experience with industry-defining innovative trends.
  • International and multicultural experience.
  • Unlimited professional development.
  • Office in Cyber City, Gurugram, Haryana, India.

HR Manager Cebu – Night Shift

As a Human Resource Manager for Dyninno Philippines, you will be closely working with Compensation and Benefits, Employee Relations, Discipline, and Performance Management facets of HR. Your expertise in Performance Management and Labor Relations would initiate various employee programs and review its effectiveness in terms of promoting culture, employee well-being, and open communication.

Responsibilities:

  • Advance technical skills in using MS Office Programs, with emphasis on Excel for report collation and data analysis.
  • Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
  • Perform difficult staffing duties, including dealing with under-staffing, refereeing disputes, firing employees, and administering disciplinary procedures.
  • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

Requirements:

  • Graduate of any Bachelor’s Degree.
  • At least 8 years working experience in the Human Resources in a Generalist function with focus on Employee Relations, Discipline, and Performance Management.
  • Good English communication skills.
  • Exposure in the BPO industry, preferred.
  • Must be flexible with schedules and willing to work on a night shift and/or weekends as business requires.

Compensation:

  • Market competitive package.

Onboarding Specialist

As an HR Onboarding Specialist, this employee will be responsible for guiding the new hires with onboarding from the very first day of the job. You are also responsible for collecting all the required documents from the new joiner.

Responsibilities:

  • Knowing the in and out of the Human Resources Management and Onboarding process.
  • Helping the new hire to get adjusted to the new work environment.
  • Developing new policies for the company and updating the old policies.
  • Preparing onboarding kits for the new employee.
  • Answering all the queries of the new employees is a necessary task.
  • Introducing new employees to the team members.
  • Having strong knowledge and understanding of labor legislation and various HR practices.
  • Having extraordinary communication skills with a presentable personality.
  • Possessing excellent time management skills and the ability to manage tasks in an effective and efficient manner.
  • Ensuring a smooth new hire process for new and existing candidates.
  • Reviewing and validating all incoming documents – accurately classifying, filing, distributing and entering the documents into the database according to established procedures.
  • Monitoring the progress of onboarding and acting as the main contact for all issues related to documentation management.
  • Continuously provide professional assistance for each new onboarding requirement.
  • Ensuring that all required onboarding paperwork is complete and filed.
  • Contacting the technical team for arranging hardware and software for the new employee.
  • Staying up to date with innovative and creative ways of onboarding new employees.

Requirements:

  • Bachelor’s degree in Human Resources Management or a related field.
  • Working experience as an Onboarding Specialist or a similar role in the Human Resources Department.
  • Strong experience working with Applicant Tracking Systems and Employee Onboarding Softwares.
  • Demonstrate great time management skills.
  • Ability to maintain sensitive and confidential information.
  • Great understanding of HR practices and procedures.
  • Excellent verbal and written communication skills.
  • Good team management skills.
  • Strong understanding of full life cycle recruiting for HR business.
  • Great interpersonal skills.
  • Strong organizational skills.
  • Ability to work in a team or individually as and when required.
  • Ability to manage and handle multiple tasks.
  • Outstanding problem-solving skills.
  • Exceptional attention to detail.
  • Strong decision-making skills.

Compensation:

  • Market competitive package.