Learning & Development Lead

Welcome to Dyninno India – a place where passion and expertise meet to create inventive travel and technology solutions. Established in Gurugram in 2019, Dyninno India has quickly grown to become a team of over 600 employees across three divisions: Trevolution, Multipass, and Dynatech. We plan to expand to over 1200 employees across different offices in India by the end of 2023. Our Trevolution team is a group of dedicated travel agents who strive to make every journey a memorable experience for our customers. We are proudly offering ASAP Tickets and Skylux Travel as our primary products, ensuring that our clients receive the best travel deals available.

Responsibilities:

• Collaborate with business managers to develop and implement career development plans that align with organizational needs.
• Create and manage succession plans to identify and develop key talent for leadership positions.
• Analyze job requirements, career paths, and performance reviews to identify training needs and develop effective training programs.
• Design and deliver training programs for employee upskilling in collaboration with business managers; monitor agreed SLAs and output quality.
• Continuously evaluate and improve policies, procedures, and programs to enhance employee learning and development opportunities.

Requirements:

• Minimum 10 years of experience in L&D, OD and training.
• Knowledge and understanding of best practices in employee engagement theory.
• Strong knowledge of effective learning and development tools and models.
• Proven experience in content creation and delivery.
• Proficient in MS Office; knowledge of SAP SuccessFactors would be a plus.
• Strong attention to detail and problem-solving skills.

Compensation:

• Depends on the skills and experience of the candidate.

HR and Administrative Positions – Talent Pool

Imagine working in the back office of an innovative company that offers travel solutions worldwide. We are looking for highly engaged professionals looking to work and develop in a fast-paced environment. This is ideal for individuals interested in rendering solutions to high caliber clients around the world. We are part of Dyninno Group, located in Vila Olímpia, São Paulo. We offer a challenging and dynamic work environment with numerous opportunities for personnal growth and professional development. If you are passionate about travel and seeking new challenges in a dynamic and challenging environment, join the Dyninno Brazil team today and be part of a successful global company.

Responsibilities:

• HR related tasks.
• Payroll related tasks.
• Accounting and finance related.
• Mandatory Advanced / Fluent level of English (C1 level: Reading, Writing and Speaking).

Requirements:

• CLT contract, including benefits: Medical, Dental and Life Insurance, Meal Ticket, without any payroll deduction.
• Amazing unlimited / uncapped commission.
• Engagement with a major international group.
• Hands-on experience with industry-defining innovative trends.
• Guaranteed growth for interested individuals.
• International and multicultural experience.
• Unlimited professional development.
• Modern office located in one of the best and advanced business areas in São Paulo.

Compensation:

• Very competitive package.

Junior Suport Specialist în SAP SF

Echipa noastră prietenoasă, energică și ambițioasă caută acum în mod activ un Junior SAP SF Support Specialist care va deveni parte integrantă a echipei. Proiectul nostru constă în implementarea noului software SAP Success Factors.

SAP Success Factors este un software de nivel internațional care îndeplinește funcțiile de sistematizare și integrare a tuturor proceselor de resurse umane ale companiei, în funcție de nivel. Acest proiect se situează la intersecția a două domenii moderne, cel al resurselor umane și cel al tehnologiilor IT.

Responsabilități:

• Întocmirea rapoartelor contabile.
• Să proceseze plățile efectuate, în conformitate cu politicile și procedurile financiare.
• Să reconcilieze registrul de conturi de plată.
• Să verifice și să investigheze discrepanțele, dacă există, prin reconcilierea conturilor furnizorilor și a declarațiilor lunare ale furnizorilor.
• Să înțeleagă conturile de cheltuieli și centrele de costuri.
• Să înțeleagă aspectele legate de conformitate în ceea ce privește procesele legate de conturile de plată (W-9, impozitul pe vânzări etc.)
• Să lucreze cu acordurile, să înțeleagă termenii, să urmărească soldul și termenele limită.
• Să îndeplinească alte sarcini, după cum este necesar sau atribuit.

Cerințe:

• Educație financiară.
• O înțelegere solidă a principiilor de bază ale contabilității și ale contabilității de plată.
• Cunoștințe de limba engleză și abilități de comunicare clară.
• Cunoștințe avansate de Excel/Word/alte programe MS Office.
• Atenție la detalii.
• Dorința de a accepta sarcini noi.
• Abilități de gestionare a timpului.

Compensație:

• MDL 15,000 NET.

ER & Engagement Specialist

We are looking for candidates with exceptional interpersonal skills for the position of employee relations specialist. Employee relations specialists are responsible for collecting and analyzing employee data, organizing and updating employee files, and overseeing employee orientation and training, among other duties.

Moreover, employee relations specialists will need to have extensive knowledge of employment law and adhere to company and industry regulations at all times.

Responsibilities:

• To actively work with employees and stakeholders to support the floor decorum.
• To works closely with Operations team and assist line Managers and (or) Supervisors to understand policies and procedures.
• To provide accurate advice on issues arising from employment contracts and company policies.
• To assist in the resolution of specific disciplinary or grievance cases.
• To ensure that grievance handling and disciplinary proceedings are carried out in line with company policy.
• To be a mentor and guide for the employees from the perspective of communicating policies pertaining to entire employee life cycle and motivate employees and develop a healthy work environment.
• To regularly publish MIS and dashboards to relevant stakeholders.
• To conduct exit interviews and support employees in exit formalities.
• To conductcEmployee Engagement Activities on the floor.

Requirements:

• 1-3 years of Employee experience.
• Excellent communication skills.
• Open for working at night, rotational shifts and rotational WOs.
• Must be proactive and high on taking responsibilities.
• Self-motivated.

Compensation:

• Attractive compensation based on demonstrated experience.
• Engagement with a major international group.
• Hands-on experience with industry-defining innovative trends.
• International and multicultural experience.
• Unlimited professional development.
• Office in Cyber City, Gurugram, Haryana, India.

HR Manager Cebu – Night Shift

• Advance technical skills in using MS Office Programs, with emphasis on Excel for report collation and data analysis.
• Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
• Perform difficult staffing duties, including dealing with under-staffing, refereeing disputes, firing employees, and administering disciplinary procedures.
• Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

Requirements:

• Graduate of any Bachelor’s Degree.
• At least 8 years working experience in the Human Resources in a Generalist function with focus on Employee Relations, Discipline, and Performance Management.
• Good English communication skills.
• Exposure in the BPO industry, preferred.
• Must be flexible with schedules and willing to work on a night shift and/or weekends as business requires.

Compensation:

• Market competitive package.

Junior SAP SF Support Specialist

Our friendly, energetic, and ambitious team is now actively looking for a Junior SAP SF Support Specialist who will become an integral part of the team. Our project is the implementation of the new SAP Success Factors software.
SAP Success Factors is an international-level software that performs the functions of systematization and integration of all HR processes of the company, depending on the level. This project is located at the intersection of two modern areas of HR and IT technologies.

Responsibilities:

• To immerse yourself in the essence of business processes.
• To participate in the creation and all that is necessary to develop the main process of working and supporting the project. Instructions, user support, request processing.
• To help users with issues related to the project.
• To support internal communication: keep correspondence, organize meetings with colleagues and internal clients.
• To demonstrate initiative in the operational search for information on different topics.
• To deal with other design tasks, depending on the need and relevance.

Requirements:

• Bachelor’s degree preferably in a real profile.
• Medium level of English B1.
• Fast learner and flexible in dealing with the new interface.
• People-oriented and open to assisting and supporting.
• Ability to think structurally and organize large amounts of information.
• Good oral and written communication skills, multitasking, and responsible.
• Confident PC user: MS Office, Google Docs, Excel.
• Ability to learn quickly based on feedback and different cases.

Compensation:

• MDL 15,000 NET.

IT Recruiter

We won’t lie – it is going to be very challenging and dynamic, but as an award you will gain amazing experience with professionals within tech businesses. Allow yourself to have this opportunity. We are expanding the team and looking for IT Recruiter.

Responsibilities:

• Sourcing and attracting candidates using all possible tools (networking, social media, referrals, professional platforms) for different IT recruitment positions.
• Conducting interviews (phone interviews, case interviews, online, offline).
• Acting as a point of contact to managers and candidates during the recruitment cycle.
• Providing our hiring managers with exceptional service, advice, direction, and feedback throughout the interview and selection process.
• Work together on candidate journey and employer branding strategy ideas.

Requirements:

• Proven work experience as a Recruiter.
• Expertise with an ability to understand and explain job requirements for roles.
• Interest in IT field and readiness to learn about programming languages and frameworks.
• Excellent communication and interpersonal skills.
• Open-minded and goal-oriented mindset with high energy level and sense of responsibility.
• Good knowledge of Latvian, English and Russian language skills. As we operate in more than 10 countries worldwide, these are three main languages that we use, but the more you know the better.

Compensation:

• Starting from 1,800 EUR gross per month.

HR Business Partner

Welcome to Dyninno Egypt, where we blend our love for travel and innovation to create something truly amazing!

As part of the global Dyninno Group, we’re a bunch of over 5,400 multicultural professionals spread across 50+ countries, with our roots firmly planted in industries like travel, finance, entertainment, and technology.

Since our establishment in 2019 at Smart Village, Giza, we’ve been proudly offering ASAP Tickets and Skylux Travel as our primary products.

Our Dyninno Egypt family has over 400 Travel Agents and Support Specialists passionate about making travel dreams come true. And that’s not all – we’re planning to expand to 650 by the end of 2023. That’s right – we’re on a mission to evolve the travel industry!

But here’s the best part – we’re all about fostering a dynamic work environment that encourages growth and development.
We recognize and reward real talent and offer all the necessary training and support to help our team members achieve their professional goals and unlock their true potential.
We don’t just talk the talk – we walk the walk!

So, what do you say? Ready to join our tribe of travel enthusiasts and make a difference in the world? Let’s do this – Dyninno Egypt style!

Responsibilities:

• Plan and design onboarding and induction programs to ensure that new hires experience a smooth onboarding process to their roles and receive a warm welcome.
• Develop and maintain HR policies and procedures as required, ensuring compliance with local and international regulations and standards.
• Partner with senior business managers to develop and implement Employee Relations and Engagement best practices and programs.
• Provide insights on market trends and opportunities to enhance employee experience.
• Handle employee complaints, managing grievance and disciplinary procedures, in addition to facilitating counseling in conjunction with other stakeholders.
• Investigate and resolve complex or critical employee relations issues in a timely and effective manner.
• Collate and analyze employee feedback across all levels on a regular basis and develop recommendations and strategies to generate more positive outcomes.
• Assist with the development and implementation of diversity, equity and inclusion programs.
• Serve as the point of contact on fundamental HR issues and questions.
• Maintain and execute employee reward and recognition programs.
• Support in running the operational cycle of the annual performance management system to ensure that the process is adhered to at all levels as per the HR policies and procedures.
• Show leadership and an attitude that will take the recruiting team to another level.
• Take the initiative in implementing all facets of HR functions, including, but not limited to, HR branding, onboarding, adaptation.
• Create and sustain an atmosphere of collaboration, personal growth, and initiative.
• Report to the HR Director and provide decision support through HR metrics.

Requirements:

• Bachelor’s degree in business, human resources, or a related field. Additional HR education and certification will be a plus.
• Minimum 8 years of HR experience, 3 years of which should be in a similar HR role, in a BPO industry.
• Demonstrable experience in developing and executing programs that measurably impact positive employee relations.
• High proficiency in English (oral and written).
• Proficient in MS Office; knowledge of SAP Success Factor is a plus.
• High sense of ownership, customer orientation, and adaptable to change.
• Strong business acumen.
• Outstanding organizational and time-management abilities.
• Excellent communication and influencing skills, with the ability to build rapport at all levels.
• Ability to think “out of the box” with proven business cases.
• Strategic mindset.
• Proactive and responsible.
• Strong problem-solving skills.

Compensation:

• Very competitive package.

Onboarding Specialist

As an HR Onboarding Specialist, this employee will be responsible for guiding the new hires with onboarding from the very first day of the job. You are also responsible for collecting all the required documents from the new joiner.

Responsibilities:

• Knowing the in and out of the Human Resources Management and Onboarding process.
• Helping the new hire to get adjusted to the new work environment.
• Developing new policies for the company and updating the old policies.
• Preparing onboarding kits for the new employee.
• Answering all the queries of the new employees is a necessary task.
• Introducing new employees to the team members.
• Having strong knowledge and understanding of labor legislation and various HR practices.
• Having extraordinary communication skills with a presentable personality.
• Possessing excellent time management skills and the ability to manage tasks in an effective and efficient manner.
• Ensuring a smooth new hire process for new and existing candidates.
• Reviewing and validating all incoming documents – accurately classifying, filing, distributing and entering the documents into the database according to established procedures.
• Monitoring the progress of onboarding and acting as the main contact for all issues related to documentation management.
• Continuously provide professional assistance for each new onboarding requirement.
• Ensuring that all required onboarding paperwork is complete and filed.
• Contacting the technical team for arranging hardware and software for the new employee.
• Staying up to date with innovative and creative ways of onboarding new employees.

Requirements:

• Bachelor’s degree in Human Resources Management or a related field.
• Working experience as an Onboarding Specialist or a similar role in the Human Resources Department.
• Strong experience working with Applicant Tracking Systems and Employee Onboarding Softwares.
• Demonstrate great time management skills.
• Ability to maintain sensitive and confidential information.
• Great understanding of HR practices and procedures.
• Excellent verbal and written communication skills.
• Good team management skills.
• Strong understanding of full life cycle recruiting for HR business.
• Great interpersonal skills.
• Strong organizational skills.
• Ability to work in a team or individually as and when required.
• Ability to manage and handle multiple tasks.
• Outstanding problem-solving skills.
• Exceptional attention to detail.
• Strong decision-making skills.

Compensation:

• Market competitive package.

Talent Acquisition Manager

Welcome to Dyninno Egypt, where we blend our love for travel and innovation to create something truly amazing!

As part of the global Dyninno Group, we’re a bunch of over 5400 multicultural professionals spread across 50+ countries, with our roots firmly planted in industries like travel, finance, entertainment, and technology.

Since our establishment in 2019 at Smart Village, Giza, we’ve been proudly offering ASAP Tickets and Skylux Travel as our primary products.

Our Dyninno Egypt family has over 400 Travel Agents and Support Specialists passionate about making travel dreams come true. And that’s not all – we’re planning to expand to 650 by the end of 2023. That’s right – we’re on a mission to evolve the travel industry!

But here’s the best part – we’re all about fostering a dynamic work environment that encourages growth and development.
We recognize and reward real talent and offer all the necessary training and support to help our team members achieve their professional goals and unlock their true potential.
We don’t just talk the talk – we walk the walk!
So, what do you say? Ready to join our tribe of travel enthusiasts and make a difference in the world? Let’s do this – Dyninno Egypt style!

Responsibilities:

• Lead and monitor the full life cycle of the talent acquisition process for a wide range of positions (using SAP Success Factors).
• Forecast hiring needs based on business growth plans and develop the annual manpower plan.
• Prepare and maintain the recruitment annual budget.
• Develop innovative sourcing strategies and techniques to achieve qualitative staffing and satisfy company’s hiring appetite.
• Create and support advertising campaigns, including, but not limited to online job-boards, social media, job fairs, university collaboration.
• Participate in and host recruitment events to drive awareness of our company.
• Develop a network of potential future hires (e.g., past applicants and referred candidates).
• Oversee and improve all stages of candidate experience (including application, interviews and communication).
• Measure key recruitment metrics, such as, hiring source and SLAs, etc.
• Manage our external partnerships with the HR software vendors (TestGorilla, etc.)
• Establish partnerships with hiring managers and provide full guidance to follow best practices in all stages of the talent acquisition life cycle.
• Partner with business managers to create job descriptions for various positions and develop job designs accordingly to ensure fulfilling the organization’s objectives and employees’ satisfaction.
• Show leadership and an attitude that will take the recruiting team to another level.
• Take initiative in implementing all facets of HR functions, including, but not limited to: HR Branding, Onboarding, Adaptation.
• Create and sustain an atmosphere of collaboration, personal growth and initiative.
• Report to the HR Director and provide decision support through HR metrics.

Requirements:

• Bachelor’s degree in Business Administration, Human Resources, or related field required.
• Minimum 8 years of HR experience, 3 years of which in a similar HR role; preferable in a BPO industry.
• Fluent English (oral and written).
• Proficient with Microsoft Office Suite.
• Strong Communication Skills (both verbal and written) and presentation skills.
• Excellent organizational and planning skills.
• Business Acumen driven.
• Strong Leadership Skills.
• Strong Analytical Skills.
• Strong Problem-Solving skills.
• Ability to think “out-of-the-box” with proven business cases.
• Strategic mindset.
• Proactiveness and responsibility.
• Self-motivation.

Compensation:

• Very competitive package.