Training Manager

Our friendly, energetic and ambitious team is currently looking for a key member, Training and Development Manager (Senior Level), to play an integral part in the development of our existing facility and to set a new benchmark on the market.

The Training & Development Manager provides direction and expertise in the areas of training and development, and overall organizational learning. This individual is responsible for identifying the training needs of the workforce, and for developing, implementing, and evaluating training and development programs that support overall business strategy.

Responsibilities

• Develop and implement training programs in support of the strategic plan including Basic Training, Leadership, and other training subjects as required.
• Provide expertise in training and development design and delivery by completing needs analysis activities, developing learning objectives, overall course content, exercises, supports, manuals and learning aids and evaluation tools, including online training.
• Partner with Operations in identifying training needs and researches/recommends training and development programs and activities that are in-line with the overall needs.
• Develop and deliver high-quality staff training and development programs to employees based on generally accepted principles of adult learning.
• Responsible and accountable for implementing measurement tools and processes ensuring participant and department feedback is documented and evaluated.
• Maintain accurate and detailed training records and provide participants with feedback opportunities.
• Manage the Organization Development Program or System and ensure end users are trained and information is tracked accurately and updated.
• Promote teamwork, cooperation, and effective communication within the Training & Development Group and Company.
• Maintain up-to-date knowledge of best practices and industry trends as it relates to areas of responsibility.
• Perform other duties to support the human resources team and other areas aligned with areas of responsibility.

Requirements

• Excellent communication skills
• Organizational Development background is a must
• Preferably background and experience in Digital Marketing is an advantage
• Experience in leading a team of Trainers/L&D Specialists.
• Preferred degree in Education, Business Management, or any related field.
• At least 5 years of experience in Training & Development.
• At least 3 years of experience in Coaching, Team Leadership and/or Quality Analysis

Compensation

• Competitive compensation package based on demonstrated experience;
• Engagement with a major international group;
• Hands-on experience with industry-defining innovative trends;
• Guaranteed growth for interested individuals;
• International and multicultural experience;
• Unlimited professional development;
• Modern office with all facilities and relaxation areas, located in one of the best and advanced business areas in IT Park Cebu City.

Facility Manager/Director

Facility Manager/Director is responsible for overseeing the administrative operations of the office, and also for planning, implementing and sustaining all non-core business related operations of Dyninno Uzbekistan facility (including preserving the good condition of infrastructure and ensuring that facility is safe, well functioning and employee-friendly).

Responsibilities:

• Collaborating with Dyninno Uzbekistan GM to identify and deliver the required administrative support operations for the office.
• Representing and advocating for the company to internal and external parties (including but not limited to the landlord, vendors, banks).
• Negotiating with local government authorities (taxes, health and safety).
• Ensuring legal compliance in collaboration with Legal and Accounting leaders.
• Playing a central role, in conjunction with the GM and HR Manager in forward planning and strategy development for the facility as a whole.
• Ensuring legal compliance in collaboration with Legal and Accounting leaders.
• Preparing office budget and monitoring expenditures.
• Submitting and reconciling expense reports.
• Analyzing problematic situations and occurrences and provide solutions to ensure office survival and growth.
• Taking initiative in creating, supporting and perfecting all office-related processes at our Tashkent facility.

Requirements:

• Higher education or Bachelor degree.
• At least 3 years prior experience in Administration / Facility Management or in a similar area.
• Native/Advanced Russian and English level.
• Proven ability to initiate, facilitate and lead Projects of different scale and complexity.
• Multitasking and stress resistance.
• Prior experience in call center management/administration is considered an advantage.

Compensation:

• Multinational company.
• Loft in the city center.
• Startup vibes.