The Sales Supervisor’s priority is to coach and develop front-line agents to service our new and existing customers by providing a world-class customer experience driving increased revenue. The position requires a high level of salesmanship skills, communication, excellent customer service & leadership skills. A strong demonstration of knowledge to skill transfer shaping our Travel Consultants into high-performing, effective, and motivated individuals being involved in the on boarding process, creating continuous learning plans & consistent performance reviews & feedback.
As a Human Resource Manager for Dyninno Philippines, you will be closely working with Compensation and Benefits, Employee Relations, Discipline, and Performance Management facets of HR. Your expertise in Performance Management and Labor Relations would initiate various employee programs and review its effectiveness in terms of promoting culture, employee well-being, and open communication.
A sales support agent is responsible for providing customer service to the company’s clients with existing reservations, assisting the sales department with technical GDS procedures, and working on customer preferences and company interests. The Agent will be involved in and maintain operative working team relationships with the sales department and all support departments. The Agent will provide the teams with the required information in regard to processes such as ticket issuance, exchange procedures, refund procedures, name corrections, and flight reinstatements, among others.